Not the best of cruises

Item: Pride of America
Rating: 3
Author: maveaz

Pride of America Cruise Review to Hawaii

maveaz

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 65

Overall rating:

3 out of 5

Verified Review

7 Night Hawaii (Honolulu Roundtrip)

Sail date: January 14, 2017

Ship: Pride of America

Cabin type: Balcony

Cabin number: 7174

Traveled as: Couple

Reviewed: 7 years ago

Review summary

Was not our best cruise. Food was just mediocre -- seemed like the same things every day. Desserts are usually very extravagant but on NCL they were rather plain and blah. We saw spills on the floor that several staff members would look at but walk right over and not clean up. We had a problem with the toilet that took many hours, several phone calls, and an upset husband to get fixed. The first time they never came till after 10 PM to fix it and had been told in the morning. The fix only lasted a short time and we had to call again. We were given another room but packing up and having to move was not something we appreciated doing in the middle of our vacation. Sorry but I can not recommend NCL cruise. Seeing Hawaii is fantastic--but maybe renting a car and doing it on your own is the best way to see it. There are many really nice tours to go on and much cheaper than the cruise line tours.

Ship experiences

Food and Dining

1 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

The thing that really was upsetting was that we had a problem and it took so long to get fixed. It was like each time we called they acted as it was the first time they had heard about it. Word never got passed on to the right people to fix the problem in a timely matter.