Pride of America

Pride of America Cruise Review to Hawaii


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Vote: 1

Overall Rating:

2.0 out of 5
Verified Review
7 Night Hawaii (Honolulu Roundtrip)
Sail Date: July 09, 2016
Ship: Pride of America
Cabin Type: Oceanview
Cabin Number: 4594
Traveled As: Large Group
Reviewed: 1 year ago

This was our first cruise on NCL and we were very disappointed in Pride of America.  We have cruise 10 - 12 times, so have a certain expectations.  The ship itself seemed tired and didn't have a "grand cruise ship" feeling at all.  90% of the employees seemed to hate their jobs and you definitely were not made to feel special in any way.  The food was average at best.  The entertainment was so-so.  The cost was way higher than we normally pay, but since they have the only market for summer cruises in Hawaii, there were no choices.  We went with family/friends, so weren't able to choose another time.  Overall, very disappointed and probably would not consider NCL again.  Maybe other NCL ships and service is better, but this left a bad taste for us!

Food and Dining

3 out of 5
Food was average. Set up of the buffet was poorly laid out and seemed there was limited options for getting food when you wanted

Entertainment

3 out of 5

Service and Staff

1 out of 5
Chris, our cabin steward was great. Probably the most affable person we met onboard. Our in-laws never met their cabin steward, never had any towel animals, and that steward even left the extra TP on the bed -- couldn't even get it in the bathroom!

Ship Quality

1 out of 5
The ship felt tired, very plain and humdrum. Clean, but didn't give you that grand cruise ship feeling

Ship Tip

The more formal dining room on deck 6 had pretty good service, even though our orders were never totally correct. The less formal dining room on deck 5 was loud and had horrible service

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