Hawaii Beautiful, Pride of America Awful!

Pride of America Cruise Review to Hawaii

Cruises: 7+ cruises
Review: 1
Helpful Votes: 60

Overall rating:

1 out of 5
Verified Review
Pride of America

7 Night Hawaii (Honolulu Roundtrip)

Sail date: March 26, 2016

Ship: Pride of America

Cabin type: Balcony

Traveled as: Family (older children)

Reviewed: 8 years ago

Review summary

Island sights were indescribable....picture postcard!  Pride of America was awful!  Certain places on boat when you were walking, smelled like sewage.  Other areas smelled like chemicals (paint fumes, etc).  Windows were never cleaned so did not have a clear site.  Had to go out to railings to see well.  Staff was not very professional.  Had so much silverware and dishes dropped in dining room that we stopped eating there and just did buffet.  One set of full plates that was dropped almost struck a guest in his lap.  Waiter told us what food was good and what was not worth eating.  Guest services was great, very helpful.  Room was not cleaned very well.  Ended up cleaning out the drawers that was covered in black sand and had to wipe down the bathroom door which had dirt and handprints all over it.  Rug was not vacuumed.  Had to ask daily for beach towels - finally just went up to swimming pool deck and got some towels there.  

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5
Very small, cramped. Was billed as balcony view but if you looked to the left, had a view of the tender boats. Could only view straight out.

Ports of call

Honolulu, Oahu

3 out of 5
Very commercial, busy

Kahului, Maui

5 out of 5
Went snorkeling. Saw so many whales. Day was gorgeous!

Hilo, Hawaii

5 out of 5
Took helicopter tour over volcano - incredible views, hard to believe the vastness of the lava fields.

Kailua-Kona, Hawaii

5 out of 5
Went diving. Had another beautiful day!

Nawiliwili, Kauai

5 out of 5
Since our two tours had been canceled, signed up for zip lining and had a great time.
Was this review helpful? 60

5 Comments

wjmkoepke    8 years ago

We had sewer smell on our Oct & January cruise. We were told about the problem and that it would be fixed during retro fit in San Francisco. Hard to believe they did not get it fixed.

dadinator    8 years ago

And the bartender at the saloon buy the buffet can't mix a drink to save her life asked for a frozen margaritas and got frozen seawater.

vincentl    8 years ago

We just get the room steward to come and redo our room until we are happy

Theman32    8 years ago

Didn't they just do a dry dock upgrade? That's ridiculous.

1prettyflower    8 years ago

That's a shame considering how much money this cruise is.We will be on her on Saturday.

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