Hawaii Beautiful, Pride of America Awful!

Pride of America Cruise Review to Hawaii

Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 11

Overall Rating:

1 out of 5
Verified Review
7 Night Hawaii (Honolulu Roundtrip)
Sail Date: March 26, 2016
Ship: Pride of America
Cabin Type: Balcony
Traveled As: Family (older children)
Reviewed: 2 years ago

Island sights were indescribable....picture postcard!  Pride of America was awful!  Certain places on boat when you were walking, smelled like sewage.  Other areas smelled like chemicals (paint fumes, etc).  Windows were never cleaned so did not have a clear site.  Had to go out to railings to see well.  Staff was not very professional.  Had so much silverware and dishes dropped in dining room that we stopped eating there and just did buffet.  One set of full plates that was dropped almost struck a guest in his lap.  Waiter told us what food was good and what was not worth eating.  Guest services was great, very helpful.  Room was not cleaned very well.  Ended up cleaning out the drawers that was covered in black sand and had to wipe down the bathroom door which had dirt and handprints all over it.  Rug was not vacuumed.  Had to ask daily for beach towels - finally just went up to swimming pool deck and got some towels there.  

Food and Dining

1 out of 5

Onboard Activities

3 out of 5


3 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5
Very small, cramped. Was billed as balcony view but if you looked to the left, had a view of the tender boats. Could only view straight out.
3 out of 5
Very commercial, busy
5 out of 5
Went snorkeling. Saw so many whales. Day was gorgeous!
5 out of 5
Took helicopter tour over volcano - incredible views, hard to believe the vastness of the lava fields.
5 out of 5
Went diving. Had another beautiful day!
5 out of 5
Since our two tours had been canceled, signed up for zip lining and had a great time.
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