Pride of America Cruise Review to Hawaii

Contributor Level: Purser

7+ cruises


Helpful Votes

1 out of 5

Hawaii Beautiful, Pride of America Awful!

Sail Date: March 26, 2016

Reviewed: 1 year ago

Traveled As: Family (older children)

Room Type: Balcony

Island sights were indescribable....picture postcard!  Pride of America was awful!  Certain places on boat when you were walking, smelled like sewage.  Other areas smelled like chemicals (paint fumes, etc).  Windows were never cleaned so did not have a clear site.  Had to go out to railings to see well.  Staff was not very professional.  Had so much silverware and dishes dropped in dining room that we stopped eating there and just did buffet.  One set of full plates that was dropped almost struck a guest in his lap.  Waiter told us what food was good and what was not worth eating.  Guest services was great, very helpful.  Room was not cleaned very well.  Ended up cleaning out the drawers that was covered in black sand and had to wipe down the bathroom door which had dirt and handprints all over it.  Rug was not vacuumed.  Had to ask daily for beach towels - finally just went up to swimming pool deck and got some towels there.  

Cabin / Stateroom
Very small, cramped. Was billed as balcony view but if you looked to the left, had a view of the tender boats. Could only view straight out.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining
Honolulu, Oahu
Very commercial, busy
Kahului, Maui
Went snorkeling. Saw so many whales. Day was gorgeous!
Hilo, Hawaii
Took helicopter tour over volcano - incredible views, hard to believe the vastness of the lava fields.
Kailua-Kona, Hawaii
Went diving. Had another beautiful day!
Nawiliwili, Kauai
Since our two tours had been canceled, signed up for zip lining and had a great time.

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