Fantastic cruise, but horrible NCL experience getting refund for credit

This is standard procedure for check replacement. They have to trace the check to make sure it was not cashed before replacement. Check that your address on file is correct. Have them check if the check was returned. Refunds can take s very long time to be issued.

Geez, they sailed ten years ago. We just got back from the POA cruise and it was wonderful. The staff on the ship was wonderfully friendly without being dumb, food was plentiful, good quality and well prepared. Entertainment was good, but we did not see much of it as we were tired by the end of the day. We had absolutely no issues with anything on the Pride, in fact I would highly recommend it!

Well. Another wonderful review for Pride of America I would think people would leave from any other port besides Hawaii. Just to skip POA.. Sail over on another line and enjoy your awesome vacation.. It's worth adding a few days to your trip .

I feel your pain with NCL! 10 years ago we took the Hawaiian cruise of the islands for our honeymoon and it was the worst cruise ever! It was my husband's first cruise and it was just horrible. Making the travel arrangements was just horrible...granted I booked not thru NCL so I take the blame for that. I was able to get beyond that. However, during check in going thru security my wallet was lifted! Yes it was lifted! My credit card was used on the other side of the island which we did not have access to because we flew from Maui to Oahu and had transfers from airport to port. Ship could not guide at all as to what to do. I asked them about filing a report and they told me I couldn't. Come to find out I should have because banks wanted to see the report. Our first night was the rockiest night and no one was prepared for it. No joke ppl were in the halls and leaning over the sides puking. I usually don't get sick but I could actually feel the boat moving and started to get queezy. The next morning we were given a speech of "ohh sorry it was a rough night last night and that was the rockiest channel". Dinners were just horrible in a sense of service. We purchased a beverage package and it wasn't until we got dessert our waiter remembered we asked for a beverage even after numerous reminders. One of the nights at dinner we were told they were super busy and we had to hurry up and order. We looked around and there wasn't a soul around. We were like whatever. We ate at one of the speciality restaurants (the French one) and it was the best meal on the ship. It also appeared as if the ship closed up early. Usually by 9 pm, the ship was dead. It really was a disappointed. This was my 3rd cruise so I knew it could have been better. I know this was an American registered ship so I really felt the service reflected that. After we were off, I sent NCL an email and told them how displeased we were about the cruise. They sent me a letter and told me how aorry they were and to enjoy the enclosed $500 voucher towards the next cruise. The kicker....no voucher enclosed. Needless to say, we will not be cruising with NCL again. After 10 years, we will be setting sail on RCL in 80 days!

Really looking forward to doing the Hawaiian cruise one day. If they are the only one to offer this cruise then 50 dollars isn't going to stop me. Lose more than that in an hour in the casino.