Pride of America Cruise Review to Hawaii

Contributor Level: Purser

7+ cruises


Helpful Votes

2 out of 5


Sail Date: April 18, 2015

Reviewed: 2 years ago

Traveled As: Family (young children)

Room Type: Balcony

1. No baggage cart or porter standing by in the unloading area.

2. Extremely small cabins.

3. Quality and quantity of food below average.

4. Dinning room service was horrific. Servers had little or no personality with no guest interaction. Service was slow and sometimes absent altogether. It took an average of 2 1/2 hours to get through every meal and as a result we missed two shows even though we were seat at 6-6:30 Pm.

5. Many shipboard instructions, both written & verbal were imprecise, ambiguous and unclear.

6. Charged $68.00 for laundry when flyer advertised " $24.00 per bag if submitted by Tuesday night. Mine was submitted on Monday.

7. Crew and staff poorly trained in all areas of customer service.


Ship Quality
Old, Small and unstable at sea.
Food and Dining
Horrible servic, poor food quality and menue'
Service and Staff
Below average
Destinations and Excursions Great itenerary.
Cabin / Stateroom
Small state room, small balcony. partially obstructed view.
Honolulu, Oahu
Self guided Island tour and luau'
Kahului, Maui
Self guided Haleakala tour.
Hilo, Hawaii
Self guided Kilauea tour.
Kailua-Kona, Hawaii
Not much there.
Nawiliwili, Kauai Self guided Hanalei tour.


It appears as though NCL is attempting to drive everyone to specialty dining by it's indifference to all inclusive dining venues.

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