Pride of America Cruise Review to Hawaii

Contributor Level: Third Mate

4-6 cruises


Helpful Votes

2 out of 5

Replace staff starting with the chief

Sail Date: October 27, 2012

Reviewed: 4 years ago

Traveled As: Couple

Room Type: Balcony

5th cruise, 1st on NCL. I selected this cruise as a way to see many of the islands without having to change hotels. However, I will never sail with them again. TSA is much easier to deal with than NCL.

Pros: Floating hotel to get you to the island

Cons: Time interacting with staff on ship

Recommends Pride of America? No.

Ship Quality
Ship was fine. Only layout concern was the photo gallery was in the narrow hall to the dining rooms. This made for congestion. Relocating this to another unused area (the huge empty library for example) would be recommended.
Food and Dining
Food was awful\, even in specialty restaurants. Order a steak medium\, get it well-done\, ask for a replacement & it comes out as charcoal.
Cabin / Stateroom
Overall room shows age\, but nice size and comfort.
Service and Staff
They hired the staff the DMV or local government refuses to employ. Staff top to bottom is awful. They dislike their jobs & it shows. Wrong orders\, delayed service\, but mandatory tipping included at the bar. Many of the staff were openly hostile towards guests when requests were made.

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