Not all we had hoped
Pride of America Cruise Review to Hawaii
7 Night Hawaii (Honolulu Roundtrip)
Sail date: December 16, 2006
Ship: Pride of America
Cabin type: Balcony
Traveled as: Large Group
Reviewed: 14 years ago
Review summary
The ship was new and pretty but we had more problems than we should have. Many of the crew members were grumpy, we did not have the service we received on previous cruises. We were treated rudely by more than one crew member. There were so many errors on the ship it got to be a joke. They advertised a sale on their jewelry (in the daily newsletter) from 4 - 8 pm. When we went to shop at 4 pm, they rudely said the sale was not until 6 pm, even 'tho' it was advertised differently they did not honor the published time. The television announcements said there was a half-price sale on the fee for the specialty restaurants from 5:30 to 6:30 but when we went to eat, we were told, sternly, that the sale was from 5:30 - 6:00 and, again, tney would not honor the price advertised on the T.V. Another example of the errors made was that they sent around a flyer about a couples event, learning how to give each other a massage. The price on the flyer was $61. We called to make a reservation and learned that the price had been printed wrong, it was $102 instead of $61. We did not go. Our T.V. did not work for 3 days, we had to call and nag and call some more to get it fixed. Many of the functions of the cruise such as reserving shore excursions, making restaurant reservation, etc. could be made from the TV, but since ours did not work, it made for a difficult time. Four of us were traveling together and had adjoining rooms. The desk charged the wrong things to our account. Shore excursions and the daily fee from some of our traveling companions were made to our account.Ports of call
Pros: Itinerary / free style dining
Cons: Errors and problems at every turn
Recommends Pride of America? Yes!
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