Only visited 2 ports.. Did not receive ANY compensation for the ports missed. The quality of service from the Staff was outstanding!

Item: Ovation of the Seas
Rating: 5
Author: johnapple

Ovation of the Seas Cruise Review to South Pacific - Australia

johnapple

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 19

Overall rating:

5 out of 5

Verified Review

10 Night New Zealand (Sydney Roundtrip)

Sail date: November 23, 2023

Ship: Ovation of the Seas

Cabin type: Balcony

Cabin number: 6308

Traveled as: Large Group

Reviewed: 11 months ago

Review summary

Only visited two ports. Both were enjoyable. Expected compensation for missing the other ports. Unfortunately that did NOT happen 😡

Embarkation

5 out of 5

Easy

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ship tip

Be sure to reserve excursions early. They fill up fast

Thumbs up

Ports of call

Sydney, Australia

5 out of 5

Cruise Milford Sound Did not visit port

Medical emergency on board. Had to return to Sydney

Thumbs Up 0

Cruise Doubtful Sound Did not visit port

Medical emergency on board. Had to return to Sydney

Thumbs Up 0

Cruise Dusky Sound Did not visit port

Medical emergency on board. Had to return to Sydney

Thumbs Up 0

Port Chalmers (Dunedin), New Zealand Did not visit port

Medical emergency on board. Returned to Sydney

Thumbs Up 0

Wellington, New Zealand Did not visit port

Weather. Extremely high winds

Thumbs Up 0

Napier, New Zealand

5 out of 5

Picton, New Zealand

5 out of 5

Disembarkation

5 out of 5

6 Comments

TidJJ 10 months ago

Was your cruise cut short?

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Gwbigdog 11 months ago

Thanks for sharing

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deesweetpea1 11 months ago

Thanks for the feedback

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cortneyb 11 months ago

if YOU had read the contract YOU signed when booking.... no... ports are not guaranteed and can be missed for ANY reason with no compensation. seeing that the reason is more than likely a medical emergency for a passenger or crewmember...I hope they are OK and you put your entitlement aside about your missed ports and no compensation

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cruising2004 11 months ago

Glad you had a wonderful time. Sorry you missed 5 of your ports. Thank you for sharing.

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javawoody 11 months ago

Thanks for sharing. Sorry you missed so many ports.

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