We were very disappointed that SkyMiles allowed us to be cheated out of visiting the Big Island and the Volcano when those two itinerary changes were made. The credit we received was peanuts compared to the cost of the cruise. IF WE HAD KNOWN THAT THESE CHANGES WOULD BE MADE TO THE CRUISE, WE WOULD NOT HAVE TAKEN IT. We WOULD have canceled the cruise if we could have gotten all of our money back. And YOUR COMPANY said that we would get two or three Special Dinner coupons for the trip. WE DIDN'T! We will probably be using other agencies in the future, even though I love Delta Airlines and am a Diamond with them.
5 out of 5
It was great. That was the last great experience onboard.
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