Poor, failed to meet expectations

Oosterdam Cruise Review to Alaska - Inside Passage

Experience: 4-6 cruises
Review: 1
Helpful Vote: 1

Overall Rating:

1 out of 5
Verified Review
7 Night Alaskan Explorer (Seattle Roundtrip)
Sail Date: May 13, 2012
Ship: Oosterdam
Cabin Type: Suite
Traveled As: Large Group
Reviewed: 6 years ago
Employees not very informed, stateroom not cleaned very well. Late arrivals at two ports. Luggage was mishandled. Overall service was not comperable to past cruises we have taken.

Food and Dining

1 out of 5
Main dining room was difficult to get in when we wanted to dine. Lido food was not very good, pool area sandwich was always short handed.


1 out of 5
Our party of four were all not very impressed with entertainment quality or quanity.

Service and Staff

1 out of 5
Staff appeared to not be very informed about much. Service staff very courteous. Casino staff were pretty cold (East block type).

Ship Quality

1 out of 5
Not near enough daily activities.

Cabin / Stateroom

3 out of 5
Room was nice, comfortable, not cleaned very well. Same trash on balcony all week.

Pros: Stateroom

Cons: food, entertainment. service

Recommends Oosterdam? No.

Was this review helpful? 1

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