Horrible Experience

Item: Oasis of the Seas
Rating: 3.3
Author: charlashby

Oasis of the Seas Cruise Review to Europe - Western Mediterranean

charlashby

Contributor Level: Deck Hand

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 6

Overall rating:

3.3 out of 5

Verified Review

7 Night Spain France & Italy (Barcelona Roundtrip)

Sail date: May 12, 2024

Ship: Oasis of the Seas

Cabin type: Balcony

Cabin number: 6184

Traveled as: Singles/Friends

Reviewed: 5 months ago

Review summary

Unacceptable room conditions on this ship for such a well known and respected cruise line. I am very disappointed and shocked that Royal caribbean would allow their rooms to get into this condition and then not try to make things right when I had no choice but to stay in this room since there were no others available and then it made me sick and ruined my vacation.

Embarkation

4 out of 5

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

4 out of 5

Entertainment

2 out of 5

Service and Staff

1 out of 5

Spent most of my time at customer service trying to get my room cleaned or a different room that wouldn't make me sick. RC didn't care.

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5

Room was dated and musty smelling. I believe there is mold underneath the carpets and it made me sick- I developed bronchitis after being forced to sleep in this room for a week.