Excellent
Oasis of the Seas Cruise Review to Caribbean - Bahamas
7 Night Perfect Day Bahamas (Cape Liberty Roundtrip)
Sail date: July 14, 2023
Ship: Oasis of the Seas
Cabin type: Inside
Cabin number: 3848
Traveled as: Large Group
Reviewed: 1 year ago
Review summary
Overall good. Only complaints: 1) Free drinks were hard to find and lemonade even harder and always watered down. 2) Many photos by professionals were never found. We were told they would be available for 30 days after the cruise but later told by phone that was only if we purchased photos while on the ship. Very disappointed. Suggest not relying on photos by crew and instead take your own (and save money). 3) plaint department was VERY difficult to reach. They told us they can only receive phone messages and later found out they can only call back a US number - unable to accept a phone call or email. But unable to call an international number (we were out of the country for several months) so it took HOURS of wait time on many (15?) calls over 3 months to correct a $500 mistake made by a associate. One time an associate was rude and contradicted our statements which turned out to be true. When we were able to communicate, the issue was settled almost immediately by the friendly associate in the complaint department. This is a problem!Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Learn beforehand which restaurants are free
Ports of call
Perfect Day At Coco Cay, Bahamas