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Bad customer service

Oasis of the Seas Cruise Review to Caribbean - Bahamas

Cruises: 7+ cruises
Review: 1
Helpful Votes: 21

Overall rating:

2 out of 5
Verified Review
Oasis of the Seas

7 Night Perfect Day Bahamas (Cape Liberty Roundtrip)

Sail date: August 28, 2022

Ship: Oasis of the Seas

Cabin type: Suite

Cabin number: 11730

Traveled as: Large Group

Reviewed: 2 years ago

Review summary

The ship layout is great, customer service was beyond terrible. Food is just okay, nothing special!

Embarkation

5 out of 5

Ship experiences

Food and Dining

1 out of 5
Food overall is not good, specialty restaurants are very understaffed and do not have good food!

Onboard Activities

1 out of 5

Entertainment

2 out of 5

Children's Programs

1 out of 5
They make the kids do quite time!! Big space but they have to do what they want them to do!

Service and Staff

1 out of 5
Customer service was terrible!!

Ship Quality

4 out of 5

Cabin / Stateroom

2 out of 5
For a suite, the room was okay but the couch was nasty and the chairs were old!

Ship tip

Don’t go!

Thumbs up

Ports of call

Cape Liberty (Bayonne), New Jersey

1 out of 5

Port Canaveral, Florida

1 out of 5

Perfect Day At Coco Cay, Bahamas

5 out of 5
Best place to go! Get a overwater cabana!!
Thumbs Up

Nassau, Bahamas

3 out of 5

Disembarkation

1 out of 5
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8 Comments

SoySauce    2 years ago

Thank you! I absolutely agree with you! Oasis is horrible but saying it's bad automatically makes me a negative person for reviews, too many fanboys of Royal here will defend it no matter how bad it is lol!
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Cruiselovers70    2 years ago

Next time you do a review please provide more details especially on why things weren’t to your satisfaction.
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OsteoDeb    2 years ago

Wow
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RoyalCruzer    2 years ago

Your review isnot consistent with the multitudes of others in this website.
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AuntPinkie    2 years ago

Sorry this cruise didn’t meet your expectations.
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Gwbigdog    2 years ago

Thanks for sharing your cruise
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javawoody    2 years ago

Cruising may not be for you
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sunme    2 years ago

I love to do the specialty restaurants Chops, Giovannis and Izumi have always been outstanding. Thank you for your review.
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