Bad customer service

Item: Oasis of the Seas
Rating: 2
Author: dunn12345

Oasis of the Seas Cruise Review to Caribbean - Bahamas

dunn12345

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 19

Overall rating:

2 out of 5

Verified Review

7 Night Perfect Day Bahamas (Cape Liberty Roundtrip)

Sail date: August 28, 2022

Ship: Oasis of the Seas

Cabin type: Suite

Cabin number: 11730

Traveled as: Large Group

Reviewed: 2 years ago

Review summary

The ship layout is great, customer service was beyond terrible. Food is just okay, nothing special!

Embarkation

5 out of 5

Ship experiences

Food and Dining

1 out of 5

Food overall is not good, specialty restaurants are very understaffed and do not have good food!

Onboard Activities

1 out of 5

Entertainment

2 out of 5

Children's Programs

1 out of 5

They make the kids do quite time!! Big space but they have to do what they want them to do!

Service and Staff

1 out of 5

Customer service was terrible!!

Ship Quality

4 out of 5

Cabin / Stateroom

2 out of 5

For a suite, the room was okay but the couch was nasty and the chairs were old!

Ship tip

Don’t go!

Thumbs up

Ports of call

Cape Liberty (Bayonne), New Jersey

1 out of 5

Port Canaveral, Florida

1 out of 5

Perfect Day At Coco Cay, Bahamas

5 out of 5

Best place to go! Get a overwater cabana!!

Thumbs Up 0

Nassau, Bahamas

3 out of 5

Disembarkation

1 out of 5

8 Comments

Other reviews of this sailing

Wonderful Caribbean Cruise, staff were excellent!

Wonderful Caribbean Cruise

Nice to get away