Awesome Cruise, fantastic crew!

Item: Oasis of the Seas
Rating: 4.7
Author: marybrownremax

Oasis of the Seas Cruise Review to Caribbean - Western

marybrownremax

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 60

Overall rating:

4.7 out of 5

Verified Review

7 Night Western Caribbean (Miami Roundtrip)

Sail date: February 09, 2020

Ship: Oasis of the Seas

Cabin type: Suite

Cabin number: 11330

Traveled as: Couple

Reviewed: 4 years ago

Review summary

Over all, we thought the Oasis of the Seas was the best cruise we have ever taken. We've cruised over 20 times on many cruise lines but found this cruise and the ports exciting and completely enjoyable. We absolutely loved the crew and our wonderful Concierge's Lyli and Jandi. We can't compliment them enough. They took a disappointing situation with our room attendant and turned it around to make sure we had a wonderful time. We would not book the Aqua Suite again as a couple looking for upper end service. We would recommend the Aqua "family" Suite for a young family who wanted a little bit privacy between children and parents/grandparents. Watching the shows from the suite was incredible especially when the divers were parallel to us from their diving boards. The food was spectacular in the Coastal Kitchen, The Windjammer and at the Chief's Table, Chops and Giovanni's. A special compliment to Valentine who was our waiter at Giovanni's two nights in a row. He made both nights incredibly special and the food was phenomenal. If you are looking for a great experience with children or you want a romantic get away with your special guy/gal, this is a perfect vacation.

Embarkation

5 out of 5

Easy, efficient and friendly

Ship experiences

Food and Dining

5 out of 5

The food was incredible especially in the Coastal Kitchen, Giovanni's and the chef's table!

Coastal Kitchen

5 out of 5

Wonderful service with a smile even on the last day of the cruise. Delicious food and great bartenders! We ate most of our meals in the Coastal Kitchen because the food was so great and the staff knew us after the first day and what we liked to eat and drink.

Giovanni's Table

5 out of 5

Incredible food and atmosphere especially at the outside tables looking out to central park. Ask for Valentine and tell him the Browns sent you! You'll be glad you did!!!

Windjammer Cafe

5 out of 5

Had lunch in the Windjammer one of the days at sea. The food was really good and there was a wonderful selection. Loved that there were hand washing stands at the entrance of the Windjammer and everyone seemed diligent about washing hands before eating.

Starbucks

5 out of 5

Loved getting Starbucks every morning just like home! They even got my difficult order right each time.

Chop's Grille

5 out of 5

Lovely restaurant and great steaks!

Onboard Activities

5 out of 5

We didn't participate in many of the activities but there was certainly enough to do for any age on board.

Vitality at Sea Spa

5 out of 5

We had a fantastic couples massage at the spa on my husbands birthday. The massage therapists were so great. They found all the stress spots and worked them out so we could enjoy the cruise. Well worth the money and not much more than a massage on land.

Suite Lounge

5 out of 5

Loved the quick snacks and drinks served all day without the lines and crowds. Well worth the suite price to use the lounge and Coastal Kitchen.

Entertainment

5 out of 5

The performers were top-notch everywhere on the ship. We especially enjoyed Aqua 80 as the divers and swimmers were incredible!

Service and Staff

5 out of 5

We booked a suite so we had access to the concierge and the Coastal Kitchen. The service from the staff was exemplary!

Ship Quality

5 out of 5

The ship has just gone under a major renovation. All the common areas were kept super clean and there were Purell stands everywhere. People were very diligent about using hand washing troughs and Purell stands especially before eating. The common areas of the ship made you feel as though you were in a city on the sea. Simply stunning.

Cabin / Stateroom

3 out of 5

This was the only downer part of the trip. We booked an aqua suite thinking that it was the same level of service as the sky Loft and upper-level Suites, but it was not. The suite should be more correctly named Aqua family suites as it would have been perfect for parents with two small children. We were in 11330 over looking the Aqua theater. We had a living room and a separate bedroom with full bath. The room had been added to the ship and it was sold as a suite but not on the concierge level of the ship. We were disappointed in our room attendant who did not empty trash cans, give us clean glasses or report that our shower was overflowing due to a clogged drain. Our wonderful concierge handled the issues and all was corrected. If we book this ship again, we would not book the Aqua suite for a couple looking for upper level service.

Ship tip

Definitely take advantage of the specialty restaurants and particularly the chef's table! You will be glad you did. not be sorry.

Thumbs up

Ports of call

Miami, Florida

5 out of 5

The port was easily navigated and clearly marked.

Thumbs Up 0

Labadee (Cruise Line Private Island)

5 out of 5

Always a treat on Labadee especially when you are in the sky class level. The food and the service was incredible.

Thumbs Up 0

Falmouth, Jamaica

5 out of 5

Beautiful city and very fun. We didn't do any of the excursions we just wondered around and took in the sights.

Thumbs Up 0

Cozumel, Mexico

5 out of 5

Again, we decided not to do an Excursion but loved the port and the City view from our deck.

Thumbs Up 0

Disembarkation

5 out of 5

So easy and so quick and super friendly

Traveler Photos

Our Sommelier and Chief for our incredible Chief's Table

Chief's Table in the Coastal Kitchen. So AWESOME!!!

View from our deck on 11330 of Cozumel as we entered the port

From our lovely Concierge Lyli and Jandi!

Room service birthday dinner for my husband! Excellent!!!!

Looking out to Central Park from an outside table at Giovanni's

8 Comments

marybrownremax 4 years ago

Cruisellama: The Chef's table was in the Coastal Kitchen and it was delightful. Diners and guests in the lounge area were gone by the time we were finished but the staff and bartenders stayed. We had a great time!

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wgammon1 4 years ago

Glad you had a good cruise. Thanks for the great review.

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cruisellama 4 years ago

Did you enter chef's table through the library or is it in a different area? We did one on Oasis in 2017 and thought it had the nicest chef's table dining area.

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royalcruisers 4 years ago

I’m confused with the service you had and the service you wanted.Can you elaborate?

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willwork4cruz 4 years ago

You don't have to pay double to get trash cans emptied etc. Even us low class in the cheap cabins get great service from our stewards. I've never had a steward give me dirty glasses. Just goes to show that paying more doesn't always get you more.

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Beachcrazy 4 years ago

Good review. I believe to get the level of service that you were expecting from an Aqua Suite, you needed to book a 2 bedroom Aqua Suite. They are Star Class suites, while the 1 bedrooms are Sky class. The level of attention you receive is vastly different between the Aqua Suites. We have a 2 bedroom Aqua booked for July only because there are 4 of us. thanks for the pics from the balcony! Happy cruising!

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portofrome 4 years ago

Thanks for your review

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cruisereckoning 4 years ago

So glad you enjoyed.

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Other reviews of this sailing

Awesome cruise

great experience from boarding to arriving home

The cruise was good.The food at the excursion was cold.The last day of the cruise I never received my bill.There was a lot of mistakes.I’m still fighting with the Oasis about it!!!!!