Caribbean cruise

Item: Oasis of the Seas
Rating: 4.3
Author: dwnmckenzie

Oasis of the Seas Cruise Review to Caribbean - Eastern

dwnmckenzie

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 31

Overall rating:

4.3 out of 5

Verified Review

7 Night Eastern Caribbean (Miami Roundtrip)

Sail date: December 08, 2019

Ship: Oasis of the Seas

Cabin number: 12203

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Though we had numerous issues, we still enjoyed the cruise and the staff worked courteously to right the wrongs that happened to us which made us feel much better about all that happened. The staff were friendly, helpful and courteous. Georgina in Guest Services and Iputu in our main dining room were exceptional in their treatment of us!!

Embarkation

5 out of 5

Ship experiences

Food and Dining

4 out of 5

Food was excellent. Had issues with dining in Chops Grille, i.e. unable to locate my bottle of wine and charges there

Onboard Activities

4 out of 5

Shows great! Machines in arcade room, many didn’t work but we were charged for them anyway and had to spend time at guest services getting charges removed

Entertainment

5 out of 5

Great!!

Service and Staff

5 out of 5

Our room steward, Francisco was very courteous, helpful and kept the room clean.

Ship Quality

5 out of 5

Beautiful ship and clean

Cabin / Stateroom

4 out of 5

Size was okay, cleanliness was good. We were without water for awhile in the room and our refrigerator never worked well, water, sodas etc. were always warm, fridge never got cool at all. AC would suddenly get warm and after awhile it would cool again.

Ship tip

Lots to do on board, fun, just be prepared to walk a lot

Thumbs up

Ports of call

Labadee (Cruise Line Private Island)

4 out of 5

Okay

Thumbs Up 0

San Juan, Puerto Rico

4 out of 5

The guide on our tour talked about politics and religion more than historical facts about San Juan, was very disappointing and at end of tour he informs us he is from New York, not even from Puerto Rico. Tour started hour late so no time to shop after tour

Thumbs Up 0

Philipsburg, St. Maarten

5 out of 5

Shops close to ship

Thumbs Up 0

Disembarkation

2 out of 5

It was a nightmare, got yelled at many times to “move it faster”. I have post polio syndrome and COPD and cannot walk fast because of that but the attendants were yelling constantly to “hurry up “ and “move it”. Was very bad experience.