Terrible service

Oasis of the Seas Cruise Review to Caribbean - Eastern

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 7

Overall rating:

1 out of 5
Oasis of the Seas

7 Night Eastern Caribbean (Port Canaveral Roundtrip)

Sail date: May 07, 2017

Ship: Oasis of the Seas

Cabin type: Balcony

Traveled as: Large Group

Reviewed: 7 years ago

Review summary

I expected high quality service and food.  We got neither. For the price we paid we were extremely disappointed. Although the ship was beautiful, the service was poor.  Our room steward didn't make an effort to get to know us which was disappointing. The food on board was bland and old and I wouldn't feed it to my dog. We spent money in the specialty restaurants and got fantastic food in two of the three.  Pretty sad when you have to spend extra money to get a decent meal. I will never cruise with Royal Caribbean again--does not hold a candle to Norwegian who had top notch service and excellent food. 

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

1 out of 5
Cats was boring and most folks didn't return after intermission

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Port Canaveral, Florida

3 out of 5

Nassau, Bahamas

3 out of 5
Don't book Atlantis excursion through the cruise ship--we only paid a $4 cab ride and only $129.00/ea for all day pass right at Atlantis ticket counter ..if you don't go to Atlantis, stay on the ship--Nassau is dirty and there is nothing else to do. Our friends did a rum tour and said it wasn't worth the money.

Charlotte Amalie, St. Thomas

1 out of 5
Town is dirty and store owners beg you to come in

Philipsburg, St. Maarten

1 out of 5
Town is dirty and store owners beg you to come in
Was this review helpful? 7

18 Comments

jollyed    7 years ago

Because I have only joined on here today Cruised celebrity reflection last year And queen Elizabeth 3 years ago Is that ok

jollyed    7 years ago

Because I have only joined on here today Cruised celebrity reflection last year And queen Elizabeth 3 years ago Is that ok

grandmarnnurse    7 years ago

jollyed--how can you compare the Oasis to Cunard and Celebrity when your profile only lists the Oasis as cruised?

jollyed    7 years ago

I agree Very second rate No comparison to Cunard or celebrity Lots of people out there easily pleased Not me I'll be doing my review when home Look out for it going to take some writing

rgbenning    7 years ago

I have never eaten dog food so I would not be able to compare the ships food to dog food. Unless you have personally eaten dog food how do you know it is not good enough to feed to your dog?

2MurphyCruisers    7 years ago

An opinion given is SO based on one's expectations and attitude in general, on any of the cruise lines. *Food so bad I wouldn't feed it to my dog?* *Cabin steward didn't make effort to know us?* One, the other 5,000+ passengers probably ate very heartily so your expectations (or taste buds) must be very high. Also, did you try to get to know the cabin steward? Your total negativity of the cruise may have put off the cabin steward wanting to *get to know YOU*. I've been on 10 cruises (5 with RCL) and I have never had such a negative experience on any of them.

Windjam064    7 years ago

I respect your opinion. We did Oasis recently and had an awesome cruise although the food didn't "wow" us. In general food quality has declined on all our ships over the last few years. Presentation is great as it service but taste is more bland. Still 999% better than dog food :-). I'd go on an Oasis cruise again in a heartbeat!

rgbenning    7 years ago

I am surprised that nothing about the ship or cruise line was acceptable to this poster. I also notice that this poster has basically nothing good to say about the stops made on this cruise. I wonder if this poster is just an unhappy individual in general and that nothing really makes them happy or have a good time. In my experience every cruise or vacation for that matter has things that could be better but the key is to make the best of it and not let it make you miserable and ruin a vacation for yourself and those travelling with you.

TomD81    7 years ago

Have sailed carnival, Royal, NCL, and Celebrity. NCL was by far our least favorite but u know what they say about opinions.....

CruisingSiztars    7 years ago

Anytime you experience this if you tell your maitre'd he will do WHATEVER is needed meaning Champagne and strawberries in your stateroom by the time you finish the not so good dinner... one on one attention everytime you go back into the dining room.. As far as your room steward goes one complaint to the desk and you can actually do this over the phone.. they will asign you the top Steward on ship. Now should you HAVE to do all that? Absolutely not but my point is they will bend over backwards to make the rest of your cruise memorable and enjoyable. If not reimbursing you some of the cost at the end. Hope this helps 😊

Strawbs    7 years ago

Is there anything you liked more than 1 Star? 3 reviews and all negative says more about the person than the cruise line or destinations. You can't be trusted to give honest feedback on anything other than NCL.

grandmarnnurse    7 years ago

I sailed 2 RCCL ships before trying NCL--the Indy and the Oasis--and felt both were fabulous ships. Then I sailed NCL Getaway last January, and fell in love with the Freestyle cruising, and all the fabulous choices for food---some available 24 hours! RCCL does not even come close to the quality and availability of great food on NCL! But will that stop me from cruising Royal? I would have no hesitation sailing with Royal again, if the price is right. But I am also finding better pricing lately on NCL, with several Perks being offered, also. I am not a cruise snob. I am booked on a NCL ship for 2018, and am looking at a Carnival ship for 2019. I am happy on any cruise! 😎

nurseyezeniae    7 years ago

You did May 7th with me... I have nothing but excellent things to say about RCCL. We LOVED it ! Our food and service was amazing, our room attendant was personable and attentive...Ship was beautiful and very clean. Sorry you felt so negative.

MikeNCcruiser    7 years ago

I respect your opinion, however our cruises with RC have been wonderful including excursions. The Allure and the Oasis have been particularly good.

SteveTrish    7 years ago

SteveTrish    7 years ago

Don't think anything could make this petson happy.

cburton    7 years ago

sorry nothing met your high expectations

jacmac    7 years ago

seems like you hated everything except Atlantis...maybe you should just go to Atlantis for your vacation?

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