Ship is good but some of staff need to improve their customer service skills.

Oasis of the Seas Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 9

Overall rating:

3 out of 5
Verified Review
Oasis of the Seas

7 Night Eastern Caribbean (Port Canaveral Roundtrip)

Sail date: March 19, 2017

Ship: Oasis of the Seas

Cabin type: Oceanview

Cabin number: 9649

Traveled as: Couple

Reviewed: 7 years ago

Review summary

Nice large ship but some of staff very lackadaisical. Staff would be standing around talking among themselves or just ignoring people especially in Boleros and Windjammer. Saw a couple of the staff actively flirting and touching. 

Some of service desk staff were very ineffective and lacked customer service skills.

 

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Great room attendant.

Ship tip

Reserve shows in advance

Ports of call

Port Canaveral, Florida

3 out of 5

Nassau, Bahamas

5 out of 5

Charlotte Amalie, St. Thomas

5 out of 5
Was this review helpful? 9

4 Comments

bamtakethat    7 years ago

Forgive the workers for being human

lloydra    7 years ago

That sound like my experience on carnival

cruisetiludrop    7 years ago

not that what was said never happens though...lol

mattward    7 years ago

Carnival employee alert! No past cruise history, very suspect.

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