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Oasis of the Seas Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 11

Overall rating:

4 out of 5
Verified Review
Oasis of the Seas

7 Night Western Caribbean (Port Canaveral Roundtrip)

Sail date: February 12, 2017

Ship: Oasis of the Seas

Cabin type: Balcony

Cabin number: 14540

Traveled as: Family (older children)

Reviewed: 7 years ago

Review summary

when I called Royal Caribbean for help I never felt important to them as a past customer.  Sherri always tried to help as best she could and always returned phone calls. I. Appreciated that as no other agents from your agency ever did!  The ship was somewhat worn and some very unfriendly personnel. The ship did have a lot to do and never felt over crowed. The photo dept was especially not customer friendly. They mocked the poses we wanted and when we did them they didn't print them , thus I didn't buy as many pictures as I would have! Ship needs updating, especially things like worn and holes in pillow cases.  

Ship experiences

Food and Dining

5 out of 5
Dining room was great, not so much windjammer

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
Noise from upper floor and air conditioning not working which affected our sleep

Ports of call

Port Canaveral, Florida

5 out of 5

Labadee (Cruise Line Private Island)

5 out of 5

Falmouth, Jamaica

3 out of 5

Cozumel, Mexico

5 out of 5
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7 Comments

Soonerntexas    7 years ago

Me either! They really are lacking in customer service.
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missLiz    7 years ago

I never had a horrible photo person. Every single one has been great. I even ask if one could follow us around the boat for pictures. I guess it depends on the person.
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Henryseafood    7 years ago

Photo people on all royal ships have always been horrible but the few times I went on carnival they were the same way just don't buy the product royal will clean them out as sales go down I have written letters to corporate about them it helps you pay a lot of money don't let them be rude drain the swamp😂
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Henryseafood    7 years ago

Photo people on all royal ships have always been horrible but the few times I went on carnival they were the same way just don't buy the product royal will clean them out as sales go down I have written letters to corporate about them it helps you pay a lot of money don't let them be rude drain the swamp😂
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walters51    7 years ago

We have been on allure and oasis and will be on harmony in a couple of weeks. We loved allure but have to agree that oasis did seem a bit worn and that was two years ago. I also agree that the people who worked the photo dept. we're not very friendly. On the positive side, our servers and room attendant were absolutely amazing😊
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Katievp    7 years ago

It's posted under Oasis of the Sea.
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schrode    7 years ago

What ship were you on?
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