Great Cruise but....
Oasis of the Seas Cruise Review to Caribbean - Western
Sail Date: September 10, 2016
Ship: Oasis of the Seas
Cabin Type: Balcony
Cabin Number: 14280
Traveled As: Couple
Reviewed: 1 year ago
The size of the ship was astonishing with lots of attractions, lots of restaurants and lots of bars. This ship has everything...no need to get off. The Central Park & Boardwalk sections were terrific! Food was great in the dining room service all over the ship was very good.
We ate at Chops, Giovanni's Table and 150 Park. The atmosphere and service at these specialty restaurants was excellent but the food was not any better than in the dining room. 150 Park had a small plates menu which was unique. We enjoyed the dinners in these specialty restaurants but I doubt we will spend the extra money next time.
Our booking was to include free internet for the cruise but someone forgot to tell the ship crew. The ZOOM group onboard responded quickly and resolved the issue while guest services contacted their Florida offices for confirmation. The ZOOM internet is fast and we saw no interruptions in service.
We had pre-selected wine before the cruise and we felt there were very limited choices and most were over-priced. The wine selections available onboard were worse.
The crew should get 5 gold stars for service and responsiveness. This is a customer service business and they all do it right, down to every level of the crew we interacted with. They were courteous, friendly and most of all, they took ownership to resolve our questions.
Food and Dining
Service and Staff
Cabin / Stateroom
Select your dining times and book the shows in advance to stay out of the first day chaos. I doubt we will pay the extra for specialty dining next time, certainly not for a package of 3 meals. The quality of the food didn't support the extra cost.