Screwed over at Fifty & again at Sixty

Oasis of the Seas Cruise Review to Caribbean - Western

Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 5

Overall Rating:

3 out of 5
Verified Review
7 Night Western Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: February 27, 2016
Ship: Oasis of the Seas
Cabin Type: Oceanview
Cabin Number: 8102
Traveled As: Couple
Reviewed: 2 years ago

The Oasis of the Seas is a Majestic Ship, absolutely worth seeing. However Royal Caribbean has lost touch with the Guests that pay the way.. We booked to celebrate My very Special Leap Year 60th Birthday. booking agent knew this.. Royal Caribbean appeared to have no knowledge of it.. We met with the Captain & Crew, we mentioned where we were from and why we were on board.. was asked Our Cabin Number, one of his officers in charge of events said nothing planned for Leap Year Day and would bring that up at the meeting in the morning, Hubby asked where he needed to go ask to buy a b day cake for Me, she told him no worries whats Your Cabin Number, Your looking at who You need to see and we will take care of everything for You.. Cake, Decorations. etc.. she told Us I was the only guest Birthday for Leap Year. This officer was the only Female on the stairway at the Aqua Theatre she was introduced by the Captain as being from Canada. We Went to supper Sunday night at 5:30 was shifted to another dining room after and hours & half wait in line.. We asked the Maitre D how they would find Me for My Celebration tomorrow night, He took the Cabin Number and said don't worry we will take care of it.. Next night supper , Hubby asks at reception to the dining room is everything set up for My wife's b day, he said whats Your cabin number then checked and said nothing in the system regarding that. So we ordered and ate supper was offered the dessert menu we declined saying just the birthday cake would suffice and Hubby said he would share My cake with Me, after a very long wait three waiters come out and present Me with a 1/2 inch high x 2 inch long x 1 inch wide of their menu chocolate sensation square with a candle in it.. it was horrid same taste as a teaspoon of raw cocoa out of the tin.. 

10 Years ago We booked on the Royal Caribbean Mariner of the Seas and the exact same issues only this time after being forgotten it was a small slice of banana cream pie with a candle.. Sad Sad Birthday Celebration and yet others were receiving B Day Cakes, Wine, Fruit Baskets & Treats, it was reported to the front desk and We removed the Automatic Tipping from Our Account (which can be done by the way) We chose to tip those that served us well.. Royal Caribbean has gotten so big they don't give a damn about the Guests unlike other lines, been on 7 Cruises last time on Royal for sure..



Food and Dining

5 out of 5
Most was great

Onboard Activities

3 out of 5
Tiny venues not much dance floors, disappointed


1 out of 5
We were cheated out of most venues due to no reservation made months earlier..

Children's Programs

5 out of 5
its all about the kids on that ship for sure..

Service and Staff

3 out of 5
Our Cabin Steward Deni, he was great..

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
we left a tip, Our Steward was the only person that recognized I was celebrating and very special Birthday.. The Cabin exceeded Our expectations..

Ship Tip

Do not sail Royal Caribbean for any special occasion they will not acknowledge it.. no matter how many times being told.. they did try to send a tray of very cheap $7 (I googled it) bottle of wine, crackers & cheese.. I wrote on the note on the tray to little way to late it was March the 4th.

5 out of 5
Tip the Porter or he will damage Your luggage..
3 out of 5
Didn't get off the ship its owned by Royal Caribbean Lines and all a money grab..
5 out of 5
Love Jamaica been 3 times.
5 out of 5
Nicely rebuilt after Hurricane Katrina, seen it just after Katrina it was destroyed, again RCL owns their own wharf and shops there..
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