Phenomenal ship - mediocre service

Oasis of the Seas Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 6

Overall Rating:

3.0 out of 5
Verified Review
7 Night Western Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: January 03, 2015
Ship: Oasis of the Seas
Cabin Type: Oceanview
Cabin Number: 9245
Traveled As: Couple
Reviewed: 2 years ago

This ship feels like a small city floating on the sea. There were pros and cons to our experience. 

Pros: Staterooms were spacious and clean; Ship was beautifully crafted with smart use of space; loved the spa & solarium area; ice skating show was the best entertainment we've seen on any ship; fantastic entertainment venues.

Cons: Crew seemed overworked and rude; crew responded negatively to prepaid drink cards; my time dining delivered a poor table and indifferent wait staff; food was average unless you paid extra for the specialty restaurants; outside of the ice skating show & comedy club the other shows were poor.

 

Food and Dining

3 out of 5
Food quality was not as good as Princess; too many "extra-charge" restaurants

Onboard Activities

3 out of 5
Would like to see Aqua Theater used more for adult movies in the evening; trivia was OK; venue was too small for karaoke

Entertainment

3 out of 5
What happened to Cats? Hated the fill in show Abbacadabra; Loved the ice skating (Hans Christian Anderson)

Children's Programs

N/A

Service and Staff

3 out of 5
Encountered some rude staff members, many indifferent staff members, and a few good staff members.

Ship Quality

5 out of 5
Clean and well maintained

Cabin / Stateroom

5 out of 5
Our cabin was clean. We did ask for anything extra nor did we see our cabin steward until the last night.

Ship Tip

Book everything online (ie; shows, excursions, drink packages, etc..) to avoid standing in lines. Be aware that even though tips are included and your drinks may be prepaid - servers will want a tip or will provide poor service. Highly recommend valet luggage service - it is worth the $20!

5 out of 5
It was fun. The weather was chilly. The airboat ride was fun even though we saw few animals. The alligator guy seemed very annoyed he had to come to work that morning because a coworker called off.
5 out of 5
Loved the cabana. It was a very relaxing day. Lunch was fabulous. Beech was very rocky and not good for swimming.
3 out of 5
Felt very rushed. Dunns River Falls were beautiful but treacherous! Make sure you take water shoes and you are in good shape to be able to navigate the slippery rocks in rushing water.
3 out of 5
Boat ride was horrendous - everyone was vomiting. Make sure you get on the top deck. Bus ride was long. Chichen Itza was incredible but our tour guide was bad. Do not spend your whole day getting there and getting back. No time to see Cozumel.
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