Good Experience...Areas for some improvement
Oasis of the Seas Cruise Review to Caribbean - Western
Sail Date: July 05, 2014
Cabin Type: Suite
Cabin Number: GTY
Traveled As: Family (older children)
Reviewed: 3 years ago
Ship was neat to experience....wait staff in My Dining were awesome....our Suite 6660 was excellent (minus never having both cold water faucets not working) and in a VERY convenient location. Being on the 6th deck and aft near the elevators was a Godsend as we were close to the My Time dining room and the activities on the main decks (6 for Boardwalk and 5 for Royal Promenade). Being aft on our deck also was convenient to take an elevator ride to the Concierge Lounge (deck 11), Sports/Pool deck (15) and Windjammer Marketplace (deck 16). Being that the ship travels to warm climates it would have been nice to have ice cream available at all times, especially after 8-9pm. Your only option after that time is ice cream that you have to pay for.
Areas of improvement could be in the room selection process, pushy photograhers, and our unyielding person assigned to clean and take care of our room.
1. Room Selection: We were told of our room 30+ days before we sailed and our cabin number was posted on our account on line and was confirmed at check in. Yet, when we went to our room, we entered the room and found that it was already given to another couple (as an upgrade for them cruising on back to back voyages) - and their luggage was there. While RC did a nice job at quickly fixing this error (and indentifying the correct room for the other couple), it didn't get our cruise started off on the greatest note and I questioned how this mistake could happen when rooms are pre-assigned well in advance.
2. Pushy photograhers - in them trying to get you to purchase their packages and not always clearly explaining how the pricing worked.
3. Unyielding maid assigned to clean and take care of our room - always wanted to know when we'd be out of our room, wasn't too kind in helping us get our clothing pressed for the 1st Formal night (a nice perk of having a suite), and not always understanding how the amentities of people a suite were to be handled (I'm talking about the smaller suite here).
But overall, we had a great time and found anyone we spoke with on the ship to be very accommodating to try and help us.