If you appreciate "Steerage" cuisine with an East Indian flare,....

Norwegian Sun Cruise Review to Mexico

Cruises: 7+ cruises
Review: 1
Helpful Votes: 9

Overall rating:

1 out of 5
Norwegian Sun

11 Night Mexican Riviera (San Diego Roundtrip)

Sail date: October 24, 2015

Ship: Norwegian Sun

Cabin type: Suite

Traveled as: Couple

Reviewed: 9 years ago

Review summary

Check in was a Nightmare!  We knew, going in, that Norwegian’s FOOD was rated as sub par in the Cruise industry. However we got to experience it first hand. Luke Warm Coffee & entrees & warm salads. How can ya mess up traditional “Hot & Sour Soup” , a “STANDARD” in the industry, the Norwegian Chef sure did. Of course the Chef was an East Indian and most dishes were rice, Bean or noodle based with only  "Hints" of poor quality meat here & there. Didn't see any Indians on the Cruise but quite a few Mexicans and we never had any Mexican food on a trip to the Mex/Riviera?  Stale Baguettes thru the 3rd day. Flat Soda in most every Bar. And in a spendy drink, that’s a Sin!  They included a Free Beverage Package promotion to entice us then charged us $249. Service Charge and then craftily understaffed on Waiters so you'd hopefully consume less unless you went to the understaffed Bar.  (Rip~Off!)  Does NCL realize that there are still folks who like to dress up for dinner? Why then would not you try to seat them in one section to preserve the Ambiance that they spent time Dressing for on those special nites?  Folks who make the extra effort to bring nice clothes and spend time getting dressed up should be "REWARDED" by being seated in a "Special Section" at the very least.  The Collared Shirt Requirement was not enforced in the restaurants  (Why the heck did we pack and lug around an extra bag of Dress Clothes?) Then there was the Cruise director’s Staff who apparently took his “lead” relative to not knowing how to wear a Jacket properly. Tacky!  Swag is for Boys, Class is for Men & the Cruise Staff certainly exemplified their Swagger. Fashion is what you Buy, but Style & Class is how you Wear it properly.  The Cruise Staff should take a lesson from the Officer's Dress. Finally, the DANCE music was terrible. There are actually people who still appreciate dancing on Cruises. And the measure of a DJ’s or Band’s ability, is reflected in how many are on the floor for their musical selections during the non~Prime times. A DJ's J~O~B #1 is to keep the dance floor full based on the patrons in the Room at different times.  The DJ did not know what a danceable BIG BAND music selection was because, he was playing music for his own satisfaction rather than ever taking note of which songs folks actually danced to & he was obviously not a dancer himself?! The Show Band played, apparently for their own satisfaction, in the Observation Lounge and their Jazz selections rarely encouraged folks to dance. People not only appreciate a band’s Sound but their Visual Appearance is just as important. Hangar 70’s music was okay, but their Stage Presence really needs work!  Their apparent lead chanteuse was any thing but that ,...with very poor projection and simply awful Attire.

 

Hector from the Cruise Staff taught a variety of LATIN Dances on YES,....a Cruise to the Mexican Riviera.   These excellent lessons were "Immediately Transferrable" and usable on the Ship's Club/Lounge Dance Floors.  However, they also had a "Pushy" TANGO instructor that was allowed considerably more teaching time than Hector.  This for a Dance style that was inappropriate for any of the Club/Lounges on the ship.  Maybe 1% of the Dancers on the ship wanted to Tango while the Vast Majority preferred and participated in those dance Styles Hector was Teaching. 

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

1 out of 5

Children's Programs

3 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
;-)

Ship tip

Sub Par Food, Service, Lounge/Club Bands, Embarkation Night mare, Unqualified DJ & Tackly Attired Cruise Staff. Did we say the FOOD Service was awful?!

Was this review helpful? 9

6 Comments

jdukette    8 years ago

I'v been on the Sun for a 7 Alaskan cruise. One of my favorite cruises. Staff was great and the food was excellent. This was in 2009 before they went public. Now after the I.P.O. The company is out of their hands the new board are puppets and only care about quarterly earnings and revenue reports. Also they switched from Coke to Pepsi.. So no more buying sodas for me on NCL.

HeatherShireMills929    9 years ago

I think people post negative reviews because they are looking to get their money back. there is nothing wrong with Norwegian cruise line, one of my husband and my favorite cruise lubes and we tried the all. we had a blast on our cruise to Mexico, one of our all time favorites. people need to stop complaining and stop trying to get something for free!

cruisincouple06    9 years ago

Couldn't agree more ewoodspark ....I've been on 5 ncl cruises and going on 2 more within next 3 months....some people jus love to complain about the dumbest stuff that isn't even worth responding to....if I go on a cruise I'm sure as heck not gonna waist my time and money trying to pick stuff apart

glomarrone    9 years ago

Wow!  It sounds like the only thing good about this cruise were the destinations.  I wish that you had at least mention what they were and what you did there. I hope that you have a very different experience on your next cruise ship  as it seems this one was not to your liking at all.  

Ewoodspark    9 years ago

It always intrigues me as to how somebody can love the same cruise so much and yet others seem to find fault with everything. Is it a case of expecting too much from a cruise.? Ratings from this cruise by other passengers range from 2 to 5 stars I do wonder whether some people deliberately look for misgivings as soon as they board and spend the whole cruise moaning about everything that they find. Lighten up, you are on holiday !1 

CrusinTim    9 years ago

Sorry you had a bad cruise yet your review was on point as it seems. The more NCL reviews I am reading, the more it seems NCL is becoming out of touch with their reason to exist...the passengers.

Other reviews of this sailing