want a partial refund

Norwegian Star Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 12

Overall Rating:

2.0 out of 5
Verified Review
6 Night Western Caribbean (Tampa Roundtrip)
Sail Date: October 19, 2015
Ship: Norwegian Star
Cabin Type: Inside
Cabin Number: 9729
Traveled As: Family (older children)
Reviewed: 2 years ago

We have cruised many times and this was the worst cruise ship we have been on.  The food was ok. The bacon was raw and you stood in a huge line to get your omelet,  .the best thing on the menu was prime rib and that was just ok. If you wanted a drink from the bar you had to stand in line for 15 minutes.  If you where lucky they hadn't run out of the ingredients  ( on the first day). You could order a simple mixed drink 3 times and it would taste different time. The entertainment was pretty good.  I've seen alot better than what they had.

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5
Paola was fantastic. She went out of the way to include my son

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
Once you put the upper bed down couldn't see the tv. Poor design

Ship Tip

I'll probably never want to come again. Honestly feel we deserve a partial refund. Or some other form of compensation. The majority of the passengers where very unhappy.

5 out of 5
Was this review helpful? 12

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