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Norwegian Star Cruise Review to Europe - Northern Europe


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 5

Overall Rating:

2.0 out of 5
Verified Review
9 Night Baltic Capitals (Copenhagen Roundtrip)
Sail Date: May 27, 2015
Ship: Norwegian Star
Cabin Type: Suite
Cabin Number: 11098
Traveled As: Couple
Reviewed: 2 years ago

Our cruise was on the Norwegian Star.   This ship needs to be updated or replaced. Also, this ship needs to train their staff better in providing information and most of all SERVICE.  The ship was casual, which I liked. But, management mistook people's desire for independence and casualness to "not wanting service".  I've been on many cruises and this was my least favorite.  Live and Learn.

 

Food and Dining

3 out of 5
The specialty restaurants do not measure up to other lines or ships

Onboard Activities

1 out of 5
Not interesting. Very boring art auction and Bingo (Hard to make these bade, but they succeeded)

Entertainment

5 out of 5
The entertainment was as good or better than any other cruise I've been on

Children's Programs

3 out of 5

Service and Staff

3 out of 5
Disorganized and not service oriented

Ship Quality

1 out of 5
Needs updating

Cabin / Stateroom

3 out of 5
The cabin was OK as a larger room. There is no way that this should be considered a mini suite. Very poorly laid out room. Hardly room to open the closet doors. There was not enough room for the furniture that they tried to pry in. We had to ask for part of the furniture to be removed. The room was also noisy due to being directly below a busy restaurant.

Ship Tip

Our suite (which really wasn't a suite) was located directly below the main "all day restaurant". People were moving chairs and tables all night. This ship is "low information and low service". Many people might want a little more service, check before buying. The ship had a very dated feel.

5 out of 5
3 out of 5
Why push Berlin on this port? I think there are probably many interesting places close to the harbor that would not involve spending 5 hours of the day on a train.
5 out of 5
Beautiful city. However, the signage from downtown back to the ship was poor at best.
5 out of 5
Beautify squeeky clean city
1 out of 5
This port was cancelled.
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