Started good ended bad
Norwegian Sky Cruise Review to Cuba
4 Night Cuba Overnight & Bahamas (Miami Roundtrip)
Sail date: June 18, 2018
Ship: Norwegian Sky
Cabin type: Oceanview
Cabin number: 6007
Traveled as: Family (older children)
Reviewed: 6 years ago
Review summary
I went to guest services before disembarkation and was told my room was clear to disemabarked. Tan when I went to disembarked was told I was not clear and missed my excusion transfer. Than was told by Alain Duenas the shore manager that I could just pay 20.00 for a taxi because he was not going to give me a refund. I was disrespected so bad I feel like my vacation ended on a bad not and I had a bad taste for Norwegian. I think Im going back to royal caribbean they know customer service.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ports of call
Great Stirrup Cay (Cruise Line Private Island), Bahamas
1 Comment
carpunt2 6 years ago