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Norwegian Sky Cruise Review to Cuba

Cruises: 7+ cruises
Review: 1
Helpful Votes: 5

Overall rating:

3.7 out of 5
Verified Review
Norwegian Sky

4 Night Cuba & Bahamas (Miami Roundtrip)

Sail date: August 21, 2017

Ship: Norwegian Sky

Cabin type: Inside

Cabin number: 9358

Traveled as: Couple

Reviewed: 7 years ago

Review summary

I will go out of my way to be sure I do not book through this company again. It is unlikely I will book with Norwegian again because of it. Customer service was not part of their business model.

Embarkation

4 out of 5
Norwegian has a surprisingly uncomplicated embarkation process

Ship experiences

Food and Dining

4 out of 5
We enjoyed the food service in the complimentary dining areas. Service was generally well served, food was above average.

Onboard Activities

3 out of 5

Entertainment

4 out of 5

Service and Staff

4 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

2 out of 5
The absolute smallest cabin I've ever occupied, and I'm elite on Princess and three star on Holland America.

Ship tip

Don't use . They are non responsive to their errors which caused my initial reservation to cancel and cost me additional money plus a lesser room, time and inconvience to salvage my vacation. NCL would not intervene because I had unknowingly booked with an agency.

Ports of call

Miami, Florida

4 out of 5

HAVANA, CUBA

5 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas

3 out of 5

Disembarkation

5 out of 5
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