Theft issue

Norwegian Sky Cruise Review to Caribbean - Bahamas


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 8

Overall Rating:

1.0 out of 5
Verified Review
3 Night Bahamas (Miami Roundtrip)
Sail Date: April 01, 2016
Ship: Norwegian Sky
Cabin Type: Oceanview
Cabin Number: 4030
Traveled As: Singles/Friends
Reviewed: 1 year ago

1) My ipad mini was stolen by the room attendant. he was the only one that had access to the room besides the guests.

2) I tried to reach customer service by phone and had to wait for 43 minutes before i could get to speak to someone. She was very nonchalant and did not even request my information until I pointed it out to her, then she emailed me a link to file a report.

3) It will take 15 business days to get a response!!!

4) I am booked on Norwegian Getaway for the Sept 2 cruise to the Bahamas.....will just have to walk away from my deposit. 

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

1 out of 5
Cabin was next to the door leading to the crew quarters.......understandably, there was considerable traffic and activity at all hours.....did not enjoy the cruise.
5 out of 5
5 out of 5
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