Norwegian Sky Cruise Review to Caribbean - Bahamas

Contributor Level: Purser

Experience
7+ cruises

Review
1

Helpful Votes
7

1 out of 5

Customer service not present

Sail Date: July 03, 2015

Reviewed: 1 year ago

Traveled As: Singles/Friends

Room Type: Balcony

The food way okay but does not compare to other cruise lines. The cabin was not very clean and the toilet smelled from day one where the sewage lines seems to be blocked. 

  The staff refuse to explain things in a clear fashion and seem do be experts in bait and switch. I spoke to a so called accounts rep on the ship and he was dismissive of my concerns and would not explain where my credits or my account fully.    Everyone is friendly until it comes to the last night and the morning of departure, where we were treated like cattle having to move from our cabins.  The staff refuse to explain things in a clear fashion and seem do be experts in bait and switch. I spoke to a so called accounts rep on the ship and he was dismissive of my concerns and would not explain where my credits or my account fully. Everyone is friendly until it comes to the last night and the morning of departure, where we were treated like cattle having to move from our lodgings.    On the sat we were told one thing, when I went to the guest relations guest with my wife we were told another think and on the statement on the day of departure back to the original representation. These misrepresents are not proper.    Would not recommend until the rectify the above. 

 

 

 

 

 

Food and Dining
Service and Staff
Entertainment
Children's Programs
Onboard Activities
Destinations and Excursions
Ship Quality
Embarkation and Disembarkation
Cabin / Stateroom Bad smell in cabin. Seems to be renovated. The accounts dept are non existent


Was this review helpful? 7

Be the first to comment


Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Anonymous



*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top