We had a great time with just a few hiccups. We really enjoyed our time on the cruise.
Embarkation
5 out of 5
Excellent traffic flow that separated Embarking and Disembarking passengers.
Ship experiences
Food and Dining
5 out of 5
Food was excellent in all venues complementary and specialty. One suggestion would be to have smaller portions in the indulge food hall. We ordered way too much food the first time assuming tapas portions. The Indian and noodles rocked.
Onboard Activities
4 out of 5
We were in the haven and the outside area was beautiful. I have two issues. 1. the infinity pool is only full when in port. The rest of the time it was only 3 feet deep. Little more than a kiddy pool. 2. All outside bars were closed by 6pm. We really enjoy sitting out at night having a few drinks, listening to sea. There is no outside wait service, and to get a drink you had to head inside wait to be served, because the bar tenders were super busy making drinks. The ship needs to double the bar staff.
Entertainment
5 out of 5
We enjoyed both "the price is right" and "noise boys."
Children's Programs
No kids
Service and Staff
5 out of 5
Samir our butler, and Winshor our room attendant were both amazing!! Samir was often times acted as our Concierge.
Ship Quality
4 out of 5
the ship still that "new ship smell" Immaculate. The two bedroom suite was amazing!! Having two real beds(rather that one Great bed and one hide-a-bed) is better when traveling with adults rather than children.
You had to leave the Haven to access stairs. Often times the non-haven guests would accidentally get on the haven elevator, and that was quite aggravating for those passengers. I do understand their frustration. Couches in the local were wildly uncomfortable. Outside seating for indulge was inadequate.
Cabin / Stateroom
5 out of 5
Amazing! Two comfortable beds. one king, one queen. Winshor, our room attendant, was fantastic. Samir kept treats and food items fresh and clean!
Ship tip
Playing darts was really fun! Make reservations before boarding if you have the chance.
We didn’t ask for reservations at either of those, but our butler moved our reservations at dining venues and shows to accommodate our other activities. It took less than 5min. I just assumed it was safety being it is off the back of the ship. Not sure though. I didn’t think it would leave such a small kiddie pool.
Did they say why the pool was not filled during sea days in the haven? Also, did your butler/concierge make reservations for the Pour House Bar and the comedy club? Thanks!
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