Was charged more and received less

Norwegian Prima Cruise Review to Caribbean - Western

jdavanti1

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 31

Overall rating:

2.6 out of 5

Verified Review

7 Night Caribbean: Great Stirrup Cay & Cozumel (Port Canaveral Roundtrip)

Sail date: January 08, 2023

Ship: Norwegian Prima

Cabin type: Balcony

Cabin number: 13154

Traveled as: Large Group

Reviewed: 1 year ago

Review summary

This was our 4th with Norwegian and this is what I experienced or was told by friends on the ship… At times all of these things happened… All Elevators stopped working for 45 minutes, cold water in room, water leakes, toilets would not flush, games were not working in the game area, no 1/2 and 1/2 in the dining rooms only coffee mate (chemicals) in one of those plastic little containers, terrible food in dining rooms, and just average at the spec dining restaurants, TERRIBLE INTERNET, no basil at any of the high end bars for any basil gimlet drinks… but if you like mudslides or frozen daiquiri’s your in luck, It was that type of cruise… but if your paying $900 per day you expect a little more. Norwegian used to be better than all of the others in terms of value for the money, but this cruise was the worst of any of the 13th cruises I have been on. Oh btw I never ever give bad reviews of anything but this time I had to warn others of this cluster*** of a cruise.

Embarkation

1 out of 5

It was average

Ship experiences

Food and Dining

1 out of 5

Less than average food in the dining rooms, if you like Golden Corral you’ll like this food.

Onboard Activities

1 out of 5

Most of the activities were not working… putt putt, all of the machines in the virtual area were either broke or only part of it worked. Trust me something is very wrong w this ship, Norwegian was my favorite line up until this cruise… NOT ANYMORE

Entertainment

5 out of 5

1 show was good… Donna summer…noise boys was cancelled the entire trip and all the others were average at best.

Service and Staff

3 out of 5

Service was good, but I paid extra for premium plus beverage package Johnny walker blue, patron, certain wines etc. they said they did not have them only to see a bottle at a restaurant and only when I called them out did they all of a sudden have plenty of it… so that shows a certain level of dishonesty that I’ve never experienced on any cruise ever. This was my 13th cruise overall and 4th and last with Norwegian.

Ship Quality

5 out of 5

Bathrooms in the evening near the casino were a mess.

Cabin / Stateroom

1 out of 5

Clean yes, but very very small.