Was an OK cruise until NCL PEARL ship reported me and others to CUSTOMS for making purchases at the ship's store.

Norwegian Pearl Cruise Review to Canada, New England, New York

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 74

Overall rating:

3.1 out of 5
Verified Review
Norwegian Pearl

7 Night Canada & New England (Quebec City To Boston)

Sail date: September 23, 2022

Ship: Norwegian Pearl

Cabin type: Suite

Cabin number: 15500

Traveled as: Singles/Friends

Reviewed: 2 years ago

Review summary

See my comments under "Share a tip about your ship."

Embarkation

3 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

3 out of 5

Ship tip

DO NOT, and I mean DO NOT purchase anything jewelry. The ship will report your purchase to CUSTOMS and you will be put on a list. Prior to disembarkation, you will need to present yourself to CUSTOMS to discuss the purchase you made on the ship in international waters. I was FURIOUS!!! I will never again make a purchase aboard ship. Prior to this episode, I have NEVER had a ship, any ship, turn over a list of names of passengers to CUSTOMS of purchases made in international waters. This process made me late for a disembarkation excursion and changed my whole view of the cruise. Sadly, I purchased CRUISE NEXT CREDITS during the cruise that I would gladly return after this experience.

Ports of call

Quebec City, Quebec

2 out of 5

Halifax, Nova Scotia

3 out of 5

Portland, Maine

3 out of 5

Bar Harbor, Maine

4 out of 5

Boston, Massachusetts

4 out of 5

Disembarkation

1 out of 5
Was this review helpful? 11

8 Comments

byhisgrace    2 years ago

Thanks for your review

mlbdestinations    2 years ago

I have a friend that had this happen on Royal Caribbean, she spent over $10,000. I think it is mandatory that so much money be reported and I am sure that is the government wanting that before the cruise company. I am sorry for the inconvenience you had, it’s frustrating I’m sure, I agree with you, just avoid purchasing items that highly cost on cruise ships to avoid hassle 😊

Nilbog    2 years ago

Sorry this happened. Were other passengers having the same issue?

javawoody    2 years ago

Did you spent over the limit?

AuntPinkie    2 years ago

Hope this isn’t a new industry wide policy. Appreciate your feedback. Sorry this happened.

Dumfy75    2 years ago

Why would you be reported to customs for buying jewellery? Strange one. I’ve bought things like bag and jewellery on a ship and never had an issue. I had to go somewhere at the airport to claim my tax back on my purchases, that was it.

nclcruzr    2 years ago

I've made several purchases at shop store and never had a problem with customs. Maybe we are not hearing the whole story.

Gwbigdog    2 years ago

Oops sorry 😞 thanks

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