Worst Cruise

Item: Norwegian Pearl
Rating: 3.6
Author: stabraham

Norwegian Pearl Cruise Review

stabraham

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 5

Overall rating:

3.6 out of 5

5 Night Western Caribbean (Miami Roundtrip)

Sail date: January 03, 2020

Ship: Norwegian Pearl

Cabin type: Balcony

Cabin number: 10542

Traveled as: Couple

Reviewed: 4 years ago

Review summary

It was our first time with Norwegian. The food was not that good and we had problems with our bill. We prepaid service fees so we wouldn’t have to worry about them while on board. They started charging us service fees. We then found out that the 2nd day on ship, after we asked why we were being charged since we prepaid, they reimbursed us the $150 we had paid. Why give the prepay option if true really doesn’t exist. Will not cruise Norwegian again.

Embarkation

5 out of 5

Ship experiences

Food and Dining

2 out of 5

O’Sheehans was the worst. The 1 piece of small celery they gave was the part that should have gone to the trash. The service was crappy and the food was disgusting and lukewarm.

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

2 out of 5

Guest services was not the best.

Ship Quality

4 out of 5

Cabin / Stateroom

5 out of 5