Worst Norwegian Cruise Yet but Still OK

Norwegian Pearl Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 6

Overall Rating:

3.0 out of 5
Verified Review
7 Night Western Caribbean (Miami Roundtrip)
Sail Date: January 05, 2014
Ship: Norwegian Pearl
Cabin Type: Suite
Cabin Number: 11098
Traveled As: Large Group
Reviewed: 3 years ago

The Norwegian Star was incredible, the Norwegian Epic was wonderful, the Norwegian Pearl was, ah, OK.  It started off bad but got better.  The first night we went to dinner in the Indigo Lounge.  My brother-in-law asked the waiter to bring:

1.  a cup of coffee for his wife (my sister) and

2.  a wine list for himself.

It may seem basic but he only got the wine list.  The coffee didn't come.  He again asked for the coffee and was told it was coming and that was correct.  It came 40 MINUTES after the first request. (The time is approximate.  I didn't think I needed to time it until after about 10 minutes).  We also received the entree before an appetizer but we were numb by that time so it didn't matter.

 

The next day we switched to the Summer Palace and never had a problem again.  By the way, if you don't get good service, complain (I recommend nicely) and give them your room number.  They somehow record it so you are definately treated better.

 

Everything else was normal cruse level.  We were treated fine.  They didn't make you feel special like some cruises did but they also didn't make you feel like you were in the way.

Food and Dining

1 out of 5
See previous comment

Onboard Activities

1 out of 5
Not bad but not OK. Didn't feel like anyone really cared.

Entertainment

3 out of 5

Children's Programs

n/a

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5
3 out of 5
3 out of 5
I found it funny that we were on a private island under totally controlled conditions yet they screened our bags when we got back on the ship.
5 out of 5
5 out of 5
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