NOt what I expected for the money I paid

Item: Norwegian Jewel
Rating: 2
Author: hotgrl4u17

Norwegian Jewel Cruise Review to Caribbean - Bahamas

hotgrl4u17

Contributor Level: Purser

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 36

Overall rating:

2 out of 5

Verified Review

7 Night Bahamas & Florida (New York Roundtrip)

Sail date: December 16, 2012

Ship: Norwegian Jewel

Cabin type: Balcony

Traveled as: Family (older children)

Reviewed: 11 years ago

Review summary

I upgraded to a balcony suite with hopes of enjoying sunstes and reading outside. I was unable to do this because I was told Id be in a smokefree area while cruising, only to learn that the people also with balconys can smoke on them. I have ASTHMA I would of never purchased and expensive upgrade to have nasty smoke blown on me. Also the NCL online videos show flat screen TVs and perked coffee pots in the room, my room had neither! The NCL online pics lead me to believe the ship would be wonderfully decorated for Xmas, hah, what a joke. The Epic pictures made the Jewel look real sad. I ended up with bumps and itchness after shore excursions and was told not to worry about it, it would go away, it last after I got home. The food was okay.

Ship experiences

Food and Dining

5 out of 5

excenleent service in Azure

Onboard Activities

1 out of 5

lack of variety, same things over and over daily

Entertainment

3 out of 5

not enough selection, no movies, activites repeeated over and over

Children's Programs

3 out of 5

n/a

Service and Staff

5 out of 5

my stweward was awesome

Ship Quality

3 out of 5

not decorated enough for holidays

Cabin / Stateroom

1 out of 5

piss poor TV and no coffee maker

Ship tip

I would recomend that your advertisements be updted to inform you have 13 inch ancient TV in rooms, that thier is smoking allowed on balconys so non smokers are not free of smoke anywhere on ship, and for goodness sake please put a coffee pot in room, who wants instant coffee on a cruise for gods sake

Thumbs up

Ports of call

Nassau, Bahamas

5 out of 5

water was clear and beach was clean

Thumbs Up 0

Great Stirrup Cay (Cruise Line Private Island), Bahamas

5 out of 5

awesome time para sailing, guys were great

Thumbs Up 0

Port Canaveral, Florida

1 out of 5

the kayaking expeience was not a beginer or gentle ride, it was horrible and ver difficult, the water was nasty and smelly, we saw not one creature

Thumbs Up 0

New York, New York

3 out of 5

3 Comments

NorwegianCruise 11 years ago

Hi hotgrl4u17, Than you for sharing your comments on the board. We are sorry to hear that you did not have a great experience on board Norwegian Jewel. Please email your feedback and reservation details to socialmedia@ncl.com so that we can share your feedback with our Guest Relations team. Thank you, Norwegian Cruise Line Public Relations socialmedia@ncl.com

Thumbs Up 0

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MotleyCrew27214 11 years ago

only your comment about the food was about the cruise. Not understanding that people can smoke outdoors seems foolish and having sensitive skin to elements in other countries, is not the NCL's problem.

Thumbs Up 1

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hotgrl4u17 11 years ago

I would not recomend the Jewel to new cruisers unless you want to be disappointed

Thumbs Up 0

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