Good First Cruise

Norwegian Jade Cruise Review to Caribbean - Western

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 44

Overall rating:

3 out of 5
Norwegian Jade

7 Night Western Caribbean (Houston Roundtrip)

Sail date: November 21, 2015

Ship: Norwegian Jade

Cabin type: Inside

Traveled as: Couple

Reviewed: 8 years ago

Review summary

This was my first cruise, so I don't have anything to compare.  I enjoyed the cruise, but had expected better service, particularly in the dining realm.

 

Pros:

-Nice stateroom.  We booked the smallest room possible but were still quite comfortable.

-Great excursions.  The dolphin swim in Cozumel and the Mayan ruin in Belize City were fantastic.

-Great housekeeping staff.  Loved the towel animals and room was always clean.

-They had a gym on board.

-The comedian, juggling, and Elements shows were all worth seeing!

 

Cons:

-Staff was a mixed bag. While housekeeping staff was friendly, the dining staff members were usually not.  Guest services staff were not at all helpful.

-The lines.  I felt like I was always standing in line for something.  This is probably my biggest gripe.  There was a line for every meal, tendering was a 3+ hour process, and nothing seemed very efficient. Staff was not helpful here at all.  Dinner reservations were useless.

-Too many kids.  I went during Thanksgiving week, so not much the cruise could do; but the kids were always running around and screaming which wasn't great for relaxing.

-The food was average at best.  Plentiful but not particularly delicious.

 

Overall, a fun week but I had expected to be dazzled by the cruise

Ship experiences

Food and Dining

3 out of 5
Plentiful and decent.

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

3 out of 5
Housekeeping was great!

Ship Quality

5 out of 5
Was this review helpful? 44

1 Comment

jcokie    8 years ago

I too was one the same cruise as you, my first one as well. The lines were long, but as you stated, Thanksgiving week, so there was 3,000+ guests on the ship. I however found the dining staff was good. I will say now, when I booked the cruise, we chose the dining package which was the free dining in the upscale restaurants. Our dinners were excellent! awesome food and we had reservations so no waits. well worth it. the wife and I look forward to our next venture with Norwegian.

Other reviews of this sailing