Good First Cruise

Norwegian Jade Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 1 cruise (first)
Review: 1
Helpful Vote: 1

Overall Rating:

3.0 out of 5
7 Night Western Caribbean (Houston Roundtrip)
Sail Date: November 21, 2015
Ship: Norwegian Jade
Cabin Type: Inside
Traveled As: Couple
Reviewed: 1 year ago

This was my first cruise, so I don't have anything to compare.  I enjoyed the cruise, but had expected better service, particularly in the dining realm.

 

Pros:

-Nice stateroom.  We booked the smallest room possible but were still quite comfortable.

-Great excursions.  The dolphin swim in Cozumel and the Mayan ruin in Belize City were fantastic.

-Great housekeeping staff.  Loved the towel animals and room was always clean.

-They had a gym on board.

-The comedian, juggling, and Elements shows were all worth seeing!

 

Cons:

-Staff was a mixed bag. While housekeeping staff was friendly, the dining staff members were usually not.  Guest services staff were not at all helpful.

-The lines.  I felt like I was always standing in line for something.  This is probably my biggest gripe.  There was a line for every meal, tendering was a 3+ hour process, and nothing seemed very efficient. Staff was not helpful here at all.  Dinner reservations were useless.

-Too many kids.  I went during Thanksgiving week, so not much the cruise could do; but the kids were always running around and screaming which wasn't great for relaxing.

-The food was average at best.  Plentiful but not particularly delicious.

 

Overall, a fun week but I had expected to be dazzled by the cruise

Food and Dining

3 out of 5
Plentiful and decent.

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

3 out of 5
Housekeeping was great!

Ship Quality

5 out of 5
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