Norwegian Jade Cruise Review to Caribbean - Western

Contributor Level: Purser

Experience
1 cruise (first)

Review
1

Helpful Vote
1

3 out of 5

Good First Cruise

Sail Date: November 21, 2015

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Inside

This was my first cruise, so I don't have anything to compare.  I enjoyed the cruise, but had expected better service, particularly in the dining realm.

 

Pros:

-Nice stateroom.  We booked the smallest room possible but were still quite comfortable.

-Great excursions.  The dolphin swim in Cozumel and the Mayan ruin in Belize City were fantastic.

-Great housekeeping staff.  Loved the towel animals and room was always clean.

-They had a gym on board.

-The comedian, juggling, and Elements shows were all worth seeing!

 

Cons:

-Staff was a mixed bag. While housekeeping staff was friendly, the dining staff members were usually not.  Guest services staff were not at all helpful.

-The lines.  I felt like I was always standing in line for something.  This is probably my biggest gripe.  There was a line for every meal, tendering was a 3+ hour process, and nothing seemed very efficient. Staff was not helpful here at all.  Dinner reservations were useless.

-Too many kids.  I went during Thanksgiving week, so not much the cruise could do; but the kids were always running around and screaming which wasn't great for relaxing.

-The food was average at best.  Plentiful but not particularly delicious.

 

Overall, a fun week but I had expected to be dazzled by the cruise

Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Entertainment
Service and Staff
Housekeeping was great!
Food and Dining
Plentiful and decent.


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