My first Transatlantic

Norwegian Getaway Cruise Review to Transatlantic

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 27

Overall rating:

3.9 out of 5
Verified Review
Norwegian Getaway

13 Night Transatlantic Westbound (Copenhagen To Port Canaveral)

Sail date: June 14, 2022

Ship: Norwegian Getaway

Cabin type: Balcony

Cabin number: 10120

Traveled as: Family (older children)

Reviewed: 2 years ago

Review summary

Norwegian Getaway ship is clean, comfortable, well designed, beautiful.The constant cleaning of the ship, rooms, handrail, kitchens, were top notch. Wash basins and constant reminders to wash hands, people with disinfectant sprays on 15th floor. I was asked to pay additional money for bowling ,it makes me sad. Ping pong tables and basketball court were good addition for activities. Fitness was good and clean. Bad SPA customer service experience. Do not expect anything complementary.

Embarkation

5 out of 5
It was fast, enough people to help

Ship experiences

Food and Dining

3 out of 5
vegetables are deliciously cooked, but all meat and fish were dry and not tasty in restaurant and buffet. Asian cook in buffet was a success.

Onboard Activities

4 out of 5
I was asked to pay additional money for bowling ,it makes me sad. Ping pong tables and basketball court were good addition for activities. Fitness was good and clean.

Entertainment

3 out of 5
I enjoyed a Million Dollar Quartet and a classic quartet from the UK.

Service and Staff

1 out of 5
I bought a thermal sauna package for my wife. But after 6 days of use, she came back upset because when she was in the sauna, the men not only allowed themselves to manicure each other in but also to be naked. my wife was very upset and stopped walking. the manager, instead of giving her a refund or giving her a free massage for the negative experience, expressed her displeasure and said that she could cancel the package and stop going to the sauna. Horrible customer service.

Ship Quality

5 out of 5
The constant cleaning of the ship, rooms, handrail, kitchens, were top notch. Wash basins and constant reminders to wash hands, people with disinfectant sprays on 15th floor.

Cabin / Stateroom

5 out of 5
the overall comfort, size, and cleanliness of the cabin matched the price

Ship tip

Norwegian Getaway ship is clean, comfortable, well designed, beautiful.

Ports of call

Copenhagen, Denmark

5 out of 5

Ponta Delgada, Azores

5 out of 5

Port Canaveral, Florida

5 out of 5

Disembarkation

2 out of 5
We were waiting in line for debarkation for almost two hours, a large number of people was accumulated in the terminal
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1 Comment

byhisgrace    2 years ago

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