What a nightmare!

Item: Norwegian Getaway
Rating: 2
Author: michaelwollins

Norwegian Getaway Cruise Review to Transatlantic

michaelwollins

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 14

Overall rating:

2 out of 5

Verified Review

16 Night Transatlantic Eastbound (Miami To Copenhagen)

Sail date: April 30, 2017

Ship: Norwegian Getaway

Cabin type: Balcony

Cabin number: 14856

Traveled as: Couple

Reviewed: 7 years ago

Review summary

GETAWAY? THAT'S WHAT HAPPENED. NCL LET MANNERS, CRUISE PORTS AND CIVILITY GET AWAY. FIRST STOP, THE AZORES, WAS SKIPPED DUE TO ROUGH SEAS. O.K., NOT NCL FAULT. THE NEXT PORT, BREST, FRANCE, WAS A DISASTER. THE CAPTAIN FORGOT ABOUT TIDES! THE GANGPLANK COULDN'T BE USED FOR AN HOUR AND THEN REBOARDING TOOK OVER AN HOUR IN THE RAIN. THE SHIP'S ENGINES WERE PARTIALLY DISABLED SO WE CRAWLED INTO SOUTHAMPTON SEVERAL HOURS LATE. TO GET OFF THE SHIP ENTAILED A 4 HOUR LINE TO GET THROUGH IMMEGRATION CAUSING US TO MISS OUR PRIVATE TOUR TO STONEHEDGE. BECAUSE OF THE ENGINE PROBLEMS THE SHIP HAD TO SKIP BELGIUM. WHEW! THE FOOD, RESTAURANTS AND SPA WERE UP TO NCL STANDARDS. HOWEVER, THE STAFF WERE RUDE ON SEVERAL OCCASIONS.

Ship experiences

Food and Dining

5 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5

CABIN ATTENDANT WAS LAX.

Traveler Photos

7 Comments

grandmarnnurse 7 years ago

So sorry you had such a rough cruise! I sailed the Getaway in January in the Caribbean and everything was perfect. Your comments are about the 3rd or 4th person that stated how horrible things went with that transatlantic cruise. I am booked back on the Getaway for next January with family coming along, and just hope we have a repeat fantastic time as I did this past January.

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Kkitty44 7 years ago

LobsterPot, looks like you won't be too sad about it, with that many upcoming cruises! Holy wow, I thought I was a cruise junkie! I'm just a fan, apparently

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Kkitty44 7 years ago

I'm going on the getaway in August. I finally got my invoice from my travel agent showing paid in full! I can't wait for Tuesday, which is when my daughter gets to find out! (At her graduation ceremony )

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LobsterPot 7 years ago

Oh dear.. sounds disastrous, so glad we took the Jade crossing. On a purely selfish basis, I hope they get the damned thing fixed before the autumn.

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cece1951 7 years ago

I am sure the staff was inundated with irate passengers. It is difficult to smile and nod when all around you is negativity.

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Kkitty44 7 years ago

I'd give up. And my teenage daughter would too

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picalo 7 years ago

are you serious...a 4 hour wait? who wouldn't give up after an hour and a half?

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