Total dump and a ripoff- worst cruise experience I've ever had, never using Norwegian again!

Norwegian Getaway Cruise Review to Caribbean - Eastern

Experience: 2-3 cruises
Review: 1
Helpful Votes: 2

Overall Rating:

1 out of 5
7 Night Eastern Caribbean (Miami Roundtrip)
Sail Date: October 11, 2014
Ship: Norwegian Getaway
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 3 years ago

Truly awful experience from the start!  We had to wait in a huge, slow line to get on board.  Our bathroom was dirty when we walked in the room, and one of our bags was missing!  Luckily, it was in a huge section of bags that had not been identified- but that had never happened before and we do not understand why this would happen to so many bags! 


They switched itineraries on us to a much cheaper one and did not give us a refund, did not provide us maps of the new ports, and would not even let us tell our loved ones they had switched course unless we paid a $55 internet fee.  Disgusting! The carpets were dirty, the boat is extremely dusty from the towels and linens they use and a lot of hype for nothing! Everything was really expensive and the experience was completely disappointing and did not live up to the hype.  Don't bother paying a premium price for such a cheap cruise!  The pools were small and gross- the "main pool" is tiny and the water was grimy so gross yuck!  Don't waste your money or your time.

Food and Dining

3 out of 5

Onboard Activities

1 out of 5


3 out of 5

Service and Staff

3 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5

Ship Tip

Don't waste your money on this cruise it's a total ripoff!

Philipsburg, St. Maarten Did not visit port

We didn't get to go to any of these great ports while other ships did what a disappointment!
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