wonderful cruise that exceeded my expectations.

Norwegian Gem Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 33

Overall rating:

4.7 out of 5
Norwegian Gem

Sail date: September 08, 2021

Ship: Norwegian Gem

Cabin type: Balcony

Cabin number: 10660

Traveled as: Couple

Reviewed: 4 months ago

Review summary

We had a blast and met so many nice people (crew as well as guests). The ports of call were interesting but we felt sorry for the storeowners becuse they did not have many customers, However, they were very polite and not pushy or nasty. I am already looking forward to my next cruise !!!!

Embarkation

5 out of 5
well organized. The COVID test was also done very efficiently.

Ship experiences

Food and Dining

5 out of 5
The food was very good. It was the best I've had in all my years cruising with NCL. I noticed a big improvement in the food in the main dining room. LaCucina and Cagneys were excellent too.

Onboard Activities

3 out of 5
We did a lot of walking but are too old to rock climb. We did not do other outdoor activities.

Entertainment

4 out of 5
The jazz musicians were very good. The acrobats were amazing and the other stage shows were welldone.

Children's Programs

We don't have little ones anymore. There were very few kids on the ship because of COVID restrictions

Service and Staff

5 out of 5
The service was beyond excellent. Our room steward (cabin # 10660) kept the cabin spotless. The service in the Great Pacific dining room was beyond my expectations... They made us feel at home and part of the Norwegian family. Cinderella Sabangan and the people working with her really know how to give excellent customer service. I wanted to bring them all home with me,

Ship Quality

5 out of 5
I was on the Gem in 2012. Since then it has been remodeled and is quite beautiful. The common areas were clean too.

Cabin / Stateroom

5 out of 5
The size was adequate for 2 people and as I said before, our steward kept the room very clean, The beds on NCL ships are so comfortable that I sleep very well on them. Normally, I am not a good sleeper but those beds are the best.

Ship tip

Don't overschedule yourself. Remember you are on vacation and not at work.

Disembarkation

5 out of 5
very quick and easyWe enjoyed every aspect of the cruise and we me many wonderful people who are working on the ship.
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