Bermuda 2019 on NCL Gem

Norwegian Gem Cruise Review

Cruises: 4-6 cruises
Reviews: 4
Helpful Votes: 27

Overall rating:

4.3 out of 5
Norwegian Gem

7 Night Bermuda (Boston Roundtrip)

Sail date: August 09, 2019

Ship: Norwegian Gem

Traveled as: Family (older children)

Reviewed: 1 year ago

Review summary

Easy port in and out. Friendly staff. Bermuda is a fun destination. Garden Cafe and general dining needs to be improved greatly. Some entertainment scheduling needs to be improved for better venue or attentive staff. Fun time with family so we'll travel out of Boston again.


5 out of 5
Easy paying ahead for parking and taking the shuttle to the port.

Ship experiences

Food and Dining

3 out of 5
Specialty dining at Teppanyaki, Moderno and Cagney's is 5 stars. All other locations have mediocre food and desserts.

Onboard Activities

3 out of 5
My 10 yr old son wasn't impressed with the water slide. He only swam twice for short periods of time due to overcrowding in the pool. Exercise class didn't have enough room on pool deck for everyone to participate. It was cancelled twice due to weather so should be moved to Bliss or Spinnaker daily. Spa should stick to selling services because they didn't have the Chinese medicine classes on the schedule.


3 out of 5
Justin Golan, Jose and Patti, Prism band and the comedian were 5 stars. All others were mediocre.

Service and Staff

5 out of 5
Staff was exceptional. Friendly, happy and wanting us to have the best experience possible.

Ship Quality

5 out of 5
The ship was very clean. It's an older ship so layout is better for lounges and pools on other ships.

Cabin / Stateroom

5 out of 5
Indoor cabin was perfectly sized

Ship tip

Get to shows early because seating is limited.

Ports of call

Royal Naval Dockyard, West End, Bermuda

5 out of 5
Friendly and helpful locals. Beautiful island.


5 out of 5
Easy disembarking and getting shuttle to car.
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