fine cruise except for the dinning

Norwegian Gem Cruise Review to Caribbean - Eastern


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 4

Overall Rating:

4.0 out of 5
Verified Review
10 Night Eastern Caribbean (New York Roundtrip)
Sail Date: January 02, 2016
Ship: Norwegian Gem
Cabin Type: Inside
Cabin Number: 9079
Traveled As: Large Group
Reviewed: 1 year ago

One of the main thing you look forward to on a cruse is the dinning. The main complementary restaurants were very slow to serve waiting sometimes 45 min. before your order is taken, Dinner always took at least 2 hours. The portions were on the small side and the quality was way below the standard you expect. The menu also had 3 meals that had a charge, never say this before,seems to me you already payed for the meals and now they want you to pay again.

The specialty restaurant also have change with  a la carte menu however the quality was far superior to the complementary restaurant. All the other aspects of the cruise were what you would expect.

Food and Dining

1 out of 5
slow service and low quality

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5
all the staff were doing a fine job just needed more help staff was not the problem it is Norwegian line policy

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Cabin was always clean and done in a timely manner

Ship Tip

Specialty restaurant prices are going up every cruise pulse adding a fee for meals in the complementary restaurants. This looks like the complementary restaurants are going away and what you will be left with is the buffet line

5 out of 5
Take the local bus to the beach for $2
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