Norwegian Gem Cruise Review to Caribbean - Eastern

Contributor Level: Purser

4-6 cruises


Helpful Votes

4 out of 5

fine cruise except for the dinning

Sail Date: January 02, 2016

Reviewed: 1 year ago

Traveled As: Large Group

Room Type: Inside

One of the main thing you look forward to on a cruse is the dinning. The main complementary restaurants were very slow to serve waiting sometimes 45 min. before your order is taken, Dinner always took at least 2 hours. The portions were on the small side and the quality was way below the standard you expect. The menu also had 3 meals that had a charge, never say this before,seems to me you already payed for the meals and now they want you to pay again.

The specialty restaurant also have change with  a la carte menu however the quality was far superior to the complementary restaurant. All the other aspects of the cruise were what you would expect.

Cabin / Stateroom
Cabin was always clean and done in a timely manner
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
all the staff were doing a fine job just needed more help staff was not the problem it is Norwegian line policy
Food and Dining
slow service and low quality
Philipsburg, St. Maarten
Take the local bus to the beach for $2


Specialty restaurant prices are going up every cruise pulse adding a fee for meals in the complementary restaurants. This looks like the complementary restaurants are going away and what you will be left with is the buffet line

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