Disappointment

Norwegian Gem Cruise Review to Canada, New England, New York


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 2

Overall Rating:

1.0 out of 5
Verified Review
7 Night Canada & New England (New York Roundtrip)
Sail Date: October 03, 2015
Ship: Norwegian Gem
Cabin Type: Balcony
Cabin Number: 9080
Traveled As: Couple
Reviewed: 1 year ago

We have cruised several times and this was the worst cruise experience we have had. The activities for days at sea were limited at best. The food was mediocre. The restaurant  and cleaning staff were very pleasant and helpful though. The other staff did not seem interested in assisting cruisers. Most of the staff did not seem to communicate with each other or know what was going on. Overall this was an overpriced and disappointing cruise experience.

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ship Tip

Service staff need an attitude adjustment. More entertainment should be offered on days at sea as this north bound cruise makes time at the pool less likely.

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