Disappointment
Norwegian Gem Cruise Review to Canada, New England, New York
7 Night Canada & New England (New York Roundtrip)
Sail date: October 03, 2015
Ship: Norwegian Gem
Cabin type: Balcony
Cabin number: 9080
Traveled as: Couple
Reviewed: 9 years ago
Review summary
We have cruised several times and this was the worst cruise experience we have had. The activities for days at sea were limited at best. The food was mediocre. The restaurant and cleaning staff were very pleasant and helpful though. The other staff did not seem interested in assisting cruisers. Most of the staff did not seem to communicate with each other or know what was going on. Overall this was an overpriced and disappointing cruise experience.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Service staff need an attitude adjustment. More entertainment should be offered on days at sea as this north bound cruise makes time at the pool less likely.