Norwegian Gem Cruise Review to Canada, New England, New York

Contributor Level: Purser

Experience
7+ cruises

Review
1

Helpful Votes
2

1 out of 5

Disappointment

Sail Date: October 03, 2015

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Balcony

We have cruised several times and this was the worst cruise experience we have had. The activities for days at sea were limited at best. The food was mediocre. The restaurant  and cleaning staff were very pleasant and helpful though. The other staff did not seem interested in assisting cruisers. Most of the staff did not seem to communicate with each other or know what was going on. Overall this was an overpriced and disappointing cruise experience.

Cabin / Stateroom
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Entertainment
Service and Staff
Food and Dining

Tip

Service staff need an attitude adjustment. More entertainment should be offered on days at sea as this north bound cruise makes time at the pool less likely.



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