Norwegian Gem Cruise Review to Bermuda

Deck Hand

7+ cruises


Helpful Vote

3 out of 5

Needs Improvment

Sail Date: November 01, 2011

Reviewed: 4 years ago

Room Type: Inside

The ship was clean

Pros: the spa

Cons: food terrible, lack of amenities, entertainment boring

Recommends Norwegian Gem? No.

Ship Quality
Cabin / Stateroom
Beds not properly made. Spilled wine remained on furniture and bedding. Sheets not changed. Lack of amenities and towels
Service and Staff
What is to expected from a cruise ship. Many were inattentive and lack of english was a problem (including desk desk)
Food and Dining
The food in the buffet was the same every day (with minor changes).It was usually cold. No trays. Lack of staff to assist. the dining room lamb chaps were tough, was had to ask for steak knives

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