The room was tiny. The hall smelled like raw sewerage, when a crew member was asked about the smell he said "It always smells like this". No room service, didn't freshen up the cabin, had to call and ask for additional towels, no turn down service, sporadic TV channel. Bowling ally was closed "Private Party" . Had to pick up items purchased at the shops the morning of departure from the shop. Waited on line fro 40 minutes. Annoying staff saying "Washie, Washie" always wanting to spray hand sanitizer every time you walked near a food area.
Pros: Fast boarding
Cons: Horrible Service
Recommends Norwegian Gem? No.
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Cabin / Stateroom
Tiny, Tiny rooms
Service and Staff
annoying, when asked a question they would just look at you and yes
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