Disappointed with the service
Norwegian Escape Cruise Review
7 Night Western Caribbean (Port Canaveral Roundtrip)
Sail date: November 18, 2023
Ship: Norwegian Escape
Cabin type: Oceanview
Cabin number: 13104
Traveled as: Couple
Reviewed: 10 months ago
Review summary
Service was not so great with staff at a minimum level. Poolside bar service was almost not there, and the same in the casinos. Shows and entertainment were mediocre except for a few good ones. Heard a few whining staff about the job and gratuities that are not distributed.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
The all-inclusive price is great but not worth the service you receive. This is 2nd time that the internet service was out, and the guests had no clue until you approached the internet cafe personnel.
Ports of call
Great Stirrup Cay (Cruise Line Private Island), Bahamas