Wish it was better?

Item: Norwegian Escape
Rating: 3.6
Author: jabberwocky08

Norwegian Escape Cruise Review to Caribbean - Western

jabberwocky08

Contributor Level: Deck Hand

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 67

Overall rating:

3.6 out of 5

Verified Review

7 Night Western Caribbean (Miami Roundtrip)

Sail date: January 25, 2020

Ship: Norwegian Escape

Cabin type: Inside

Cabin number: 5772

Traveled as: Family (older children)

Reviewed: 4 years ago

Review summary

Overall, I wish I left this vacation feeling excited and energized by the ports and amenities on the ship. I just felt underwhelmed, honestly. Things were just fine, but nothing to write home about.

Embarkation

4 out of 5

Ship experiences

Food and Dining

3 out of 5

Service was incredibly, painfully slow at both Savor and Taste (2 hours for dinner each night) and food was not served hot (lukewarm at best). Did not live up to our expectations based on previous NCL cruises. It seemed like there was a lot of new staff and were being trained on our ship, and we had the misfortune of being their guinea pigs.

5 O'Clock Somewhere Bar

2 out of 5

Bartender was unfamiliar with any of the specialty drinks for this bar. Multiple members of our party ordered the same drink and each looked vastly different.

District Brew House

4 out of 5

Good beer list and great live music.

The Manhattan Room

4 out of 5

Service was better initially, but declined by the end of the cruise.

Savor

2 out of 5

Food was not hot and dinner service took forever (2 hours)

Cagney's Steakhouse

3 out of 5

Everything was fine. Nothing mindblowing.

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Choir of Man was amazing.

Headliners Comedy Club

4 out of 5

We enjoyed Howl at the Moon.

Service and Staff

3 out of 5

Our room steward, Herbert, was spectacular. Waitstaff at restaurants and bars left a lot to be desired. As I said, it seemed like everyone was being trained on our cruise and service really suffered.

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

Spacious, great value.