Not like last time

Norwegian Escape Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 18

Overall rating:

3.4 out of 5
Verified Review
Norwegian Escape

7 Night Western Caribbean (Miami Roundtrip)

Sail date: January 25, 2020

Ship: Norwegian Escape

Cabin type: Balcony

Cabin number: 9250

Traveled as: Large Group

Reviewed: 1 year ago

Review summary

We chose this cruise because of the positive experience we had last time on the Escape. Not even close to the service and food as last time. We travel as a group and everyone felt the same way.

Embarkation

4 out of 5

Ship experiences

Food and Dining

3 out of 5
Service and food was just ok

Onboard Activities

3 out of 5

Entertainment

4 out of 5
We only went to one show

Service and Staff

3 out of 5
The staff seemed to be confused quite a bit. The room steward did the minimum and waiters had no energy. They made a lot of mistakes

Ship Quality

4 out of 5
We like the lay out of the Escape. That is why we sailed on the ship again.

Cabin / Stateroom

3 out of 5
The cabin was comfortable but it already is showing signs of wear and tear. Carpet and couch needs to be replaced and/or replaced.

Ship tip

The lay out is very nice and seems to spread out the crowd except for pool and common areas. That the service and food is average.

Ports of call

Great Stirrup Cay (Cruise Line Private Island), Bahamas

4 out of 5
We did the snorkel off shore. You really will not see much. The island is nice and clean. It was very crowded as there was another ship there with ours.

Costa Maya (Mahahual), Mexico

3 out of 5
Only walked through the shop area.

Harvest Caye, Belize Did not visit port

The ship did not dock timely (a lot of confusion) and we did not get off the ship.

Coxen Hole, Roatan, Bay Islands, Honduras

4 out of 5
We took a tour of the island.

Disembarkation

4 out of 5
Would have been excellent except they got my wife out of line to settle account. We were due a refund and told it would be credited to her credit card. That was not the case.
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