Double whammy

Norwegian Escape Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 26

Overall rating:

2 out of 5
Verified Review
Norwegian Escape

7 Night Eastern Caribbean (Miami Roundtrip)

Sail date: September 24, 2016

Ship: Norwegian Escape

Cabin type: Balcony

Cabin number: 12150

Traveled as: Couple

Reviewed: 8 years ago

Review summary

I would give a 4 stars but had to deduct 2 stars due to 2 things that happened to me:

1. NCL handlers broke my 4 wheels suitcase. Had to made several trip to the help desk to have them fix and re-fix without success. They give me a 2 wheeler as a cheap replacement . Now I have to spend $$ to buy a new 4 wheeler one.

2. Bed bugs attacked my wife's legs 2 nights in a row, They lied about having already replaced my mattress at my demand until I point out the mark on the mattress which was not replaced.

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

1 out of 5
BUGS! BUGS! BUGS!
Was this review helpful? 26

13 Comments

askoleern    8 years ago

I take back my earlier post,sorry to hear about your problem

JusMe    8 years ago

I always pull back the bedding and look for bed bugs at every hotel and on every cruise.  Bed bugs will leave little blood stains on the mattress and the sheets.  Easy to check for and worth the time for piece of mind.

anhfl    8 years ago

Got an email today about all the comments. The cabin  I was in is # 12150 ( balcony). The bugs problem was gone after they replaced the mattress after I demand they do it in front of me, otherwise I won't sleep another night in there. I was always a fan of NCL because of their open seating ( 5 out of 10 taken cruises ). Probably still cruising with them since may be the previous guests may have just brought into the ship, who knows. It just the way the housekeeping  crew are  not  up to par in resolving the problem , even after being shown the pictures of the bug bites ( just uploaded ), telling me it was just a rash of food allergy.They did offer later some medical assistance if needed but I did not partake since my benzocaine cream works fine after few days. A lot of itchng though during those day, lol. In all, just an isolated incident , I suppose. Or I hope ?

 

capeman    8 years ago

I hope everyone knows the Original Poster doesn't see the comments.   

echohun    8 years ago

Sooo, only your wife's legs were tasty enough for the bed bugs? Not yours? Wow, some picky bugs lol my wheels were broken also on my last Carnival cruise. Old suitcase. No big deal. Didn't ruin my cruise.

askoleern    8 years ago

Don't believe a word of this complaint

sunkisd    8 years ago

I call BS!!

fmarley113    8 years ago

Yes please what room number

kx0G79yDNDZ6XPvuawNWZlmlK    8 years ago

Omg what room.? I will be there next month.

grapaport    8 years ago

What room?

maddibeckm    8 years ago

What room #

sunkisd    8 years ago

What cabin number? Bedbugs don't disappear just by replacing the mattress, so that would be a definite concern for others who may stay in that cabin as well the neighboring cabins.

readytosail2    8 years ago

Bed bugs!! That would have been enough for me to give it one star!!!

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