Double whammy

Norwegian Escape Cruise Review to Caribbean - Eastern

Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 5

Overall Rating:

2 out of 5
Verified Review
7 Night Eastern Caribbean (Miami Roundtrip)
Sail Date: September 24, 2016
Ship: Norwegian Escape
Cabin Type: Balcony
Cabin Number: 12150
Traveled As: Couple
Reviewed: 1 year ago

I would give a 4 stars but had to deduct 2 stars due to 2 things that happened to me:

1. NCL handlers broke my 4 wheels suitcase. Had to made several trip to the help desk to have them fix and re-fix without success. They give me a 2 wheeler as a cheap replacement . Now I have to spend $$ to buy a new 4 wheeler one.

2. Bed bugs attacked my wife's legs 2 nights in a row, They lied about having already replaced my mattress at my demand until I point out the mark on the mattress which was not replaced.

Food and Dining

3 out of 5

Onboard Activities

5 out of 5


5 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

1 out of 5
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