Great First Cruise
Norwegian Epic Cruise Review to Caribbean - Bahamas
3 Night Bahamas (Port Canaveral Roundtrip)
Sail date: March 08, 2017
Ship: Norwegian Epic
Cabin type: Balcony
Cabin number: 13286
Traveled as: Couple
Reviewed: 7 years ago
Review summary
We enjoyed this cruise very much although, as always for doing something the first time, it was a little confusing at first. Overall, the quality of food, service and accommodations was extremely good. Our steward who took care of our room was extremely friendly and helpful. His name was Greg and was from the Philippines, and we enjoyed our conversations with him. He was very helpful in getting a mattress top because the mattress was very hard and proved to be extremely uncomfortable for my wife who has a very bad back. After the first night she was able to sleep better.
Being a cabin for persons with disabilities, it was larger than most to accommodate the scooter we rented and that was a very important part of the trip. The balcony was great and we enjoyed sitting out there and watching the wake since it was at the back of the ship.
The main concern I have is the confusion for us which we found on arriving to the port and dropping off our luggage. There were no wheel chairs available at the drop off area and we were told that we could get a wheel chair only after we went through security (which turned out to be after the second round of security, and that was only temporary until a service agent finally got a person to assist us getting on the boat. I believe there should definitely be some assistance for persons with disabilities when we drop off the luggage before parking the car. My wife was able to walk a little to get through the first security and luckily we found her a chair to sit in while a parked the car and returned to get through the second round of security. THERE HAS TO BE A BETTER WAY TO ORGANIZE THIS!
Ship experiences
Food and Dining
Entertainment
Service and Staff
Cabin / Stateroom
Ship tip
The procedures for persons with disabilities could be explained better before the cruise especially for first timers, especially for those with mobility impairments.
Ports of call
Great Stirrup Cay (Cruise Line Private Island), Bahamas